Expert, HR Operations

• Manages and oversees HR operations within a business unit, ensuring accurate data, robust reporting, and compliance with policies. Provides expertise in resolving complex HR issues and streamlining processes. • Drives optimization of global HR systems, policies, and processes. • Oversees design and delivery of HR analytics and reporting frameworks. • Ensures HR operations comply with global legal/regulatory standards. • Identifies and drives opportunities to innovate and automate HR processes. • Sets governance framework for HR data/documentation management • Resolves critical escalations and ensures service delivery excellence across regions Grade Descriptor • Requires specialized conceptual and practical knowledge in own discipline or field and comprehensive understanding of related disciplines • Solves complex and diverse problems • Works independently, receives minimal guidance • Leads projects or project steps within a broader or cross-functional project or may have accountability for on-going activities or objectives • Contributes to process improvements • Acts as a resource for and supports the development of colleagues with less experience • Impacts the ongoing achievement of customer, operational, project/program or key business/organizational/service objectives and recommends improvements within area of responsibility • Explains difficult or sensitive information to facilitate productive discussion; works to build consensus