Freight Planner
tollgroup
Experienced Customer Service Representative (Rotational Shift)
tollgroup· Toll Global Forwarding (Malaysia) Sdn. Bhd.
About this role
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com
We are seeking a detail-oriented and proactive Experienced Customer Service Representative (Rotational Shift) to join our team based in Bayan Lepas, Penang.
Key Responsibilities:
Customer Relationship Management: Develop and maintain effective and professional relationships with customers.
What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.Frequently Asked Questions
Is the salary disclosed for the Experienced Customer Service Representative (Rotational Shift) position at tollgroup?
The salary for this Experienced Customer Service Representative (Rotational Shift) role at tollgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Experienced Customer Service Representative (Rotational Shift) position at tollgroup located?
This Experienced Customer Service Representative (Rotational Shift) role at tollgroup is based in Bayan Lepas. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Experienced Customer Service Representative (Rotational Shift) role at tollgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Experienced Customer Service Representative (Rotational Shift) role in the Toll Global Forwarding (Malaysia) Sdn. Bhd. department at tollgroup.
Which team or department does the Experienced Customer Service Representative (Rotational Shift) at tollgroup belong to?
This Experienced Customer Service Representative (Rotational Shift) position is part of the Toll Global Forwarding (Malaysia) Sdn. Bhd. department at tollgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Experienced Customer Service Representative (Rotational Shift) position at tollgroup?
Click the "Apply Now" button on this page. You will be redirected to tollgroup's official application portal hosted on workday where you can submit your application directly.
When was the Experienced Customer Service Representative (Rotational Shift) job at tollgroup posted?
This Experienced Customer Service Representative (Rotational Shift) position at tollgroup was posted on Jun 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Experienced Customer Service Representative (Rotational Shift)
tollgroup
You'll be redirected to tollgroup's official application page on Workday.