Exp Tech Supp Professional
Honeywell
Exp Tech Supp Professional
About this role
Core Responsibilities: (Include but not limited to)
- Handle internal and external level customer related issues and concerns
- Capability to fault finding issues filtered by Partner, Hub or internal customers
- Point of escalation for Technical Support Specialist
- Provide required assistance to ensure product readiness for serviceability and reliability
- Provide required assistance in internal Technical Support NPI and User Acceptance Testing
- Support the development of technical documentation and training
- Maintain acceptable call evaluation requirement & KPIs
- Develop FAQs, Technical Tips, and ‘How-To ’videos on Hardware and Software applications
- Record all customer interactions into a CRM (Customer Relationship Management) Database
- Ensure the safeguarding and efficient use of the Honeywell furnished materials and equipment
- Actively participate in departmental activities and initiatives
- Maintain acceptable call evaluation requirement
- Maintain acceptable VOC KPI requirements
Qualifications:
- Bachelor’s Degree in engineering ie. Electrical/ Electronics / Instrumentation.
- Min 3~4 years of relevant experience in configurations of FIRE/ SECURITY Products in the field.
- Must have installed and programmed relevant products in at least 10 projects.
- Excellent communication skills (oral and written)
- Excellent interpersonal, organizational, and time management skills
- Ability to type at least 35 words per minute
- Previous experience with troubleshooting software or hardware
- Strong knowledge of Microsoft Operating Systems
- Strong knowledge of Microsoft Office
- Knowledge and experience with SQL
- Basic understanding of electronics and Fire Detection and Alarm Systems.
- Experience with LAN/WAN network technologies
- A+ and/or Network+ certification
Frequently Asked Questions
Is the salary disclosed for the Exp Tech Supp Professional position at Honeywell?
The salary for this Exp Tech Supp Professional role at Honeywell is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Exp Tech Supp Professional position at Honeywell located?
This Exp Tech Supp Professional role at Honeywell is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Exp Tech Supp Professional role at Honeywell full-time or part-time?
This is listed as a Full time position. It is posted as a Exp Tech Supp Professional role at Honeywell.
How do I apply for the Exp Tech Supp Professional position at Honeywell?
Click the "Apply Now" button on this page. You will be redirected to Honeywell's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Exp Tech Supp Professional job at Honeywell posted?
This Exp Tech Supp Professional position at Honeywell was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Exp Tech Supp Professional
Honeywell
You'll be redirected to Honeywell's official application page on oraclecloud.