Executive - Ocean Freight

chrobinson· 162 PT. CHRobinson Global Forwarding Indonesia
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📍 South Jakarta, Jakarta IndonesiaFull time
Full timeIn Office162 PT. CHRobinson Global Forwarding Indonesia

About this role

C.H. Robinson is seeking a Executive - Ocean Freight to join our team.

In this role, you will manage the end-to-end shipment lifecycle for assigned accounts, ensuring customer requirements are met with accuracy and timeliness. You will oversee shipment execution, maintain daily communication, and manage reporting and email correspondence. In this role, you will take ownership of account success by delivering exceptional service and driving operational excellence.

If this all sounds good, let’s talk more about what you’ll be working on.

Maintain Operational Excellence:

  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo. 

  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

  • Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

Facilitate Relationships:

  • Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.

  • Build great relationships with customers, responding timely and following up on issue resolution

  • Provide reporting and documentation support to internal and external customers.

  • Participate in customer business reviews.

  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

Required Qualifications:

  • Fresh Graduate from an accredited university with a relevant degree in Logistics, Supply Chain, Transportation, or related fields OR

  • Minimum 1 year of experience of Ocean Export in International Freight Forwarding, International Logistics, Global Supply Chain

  • Proficiency in Microsoft Office Suite of programs

  • Fluent in English (written and verbal)

Preferred Qualifications:

  • Values a diverse and inclusive work environment

  • Proficient in Microsoft Office Suite of programs

  • Excellent communication, prioritization, and multi-tasking skills

  • Proven track record of strong customer service skills, interacting with customers and being client focused

  • Excellent follow up with customers and the network

  • Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

  • High level of attention to detail

  • Ability to work in a fast-paced and deadline-driven environment

Frequently Asked Questions

Is the salary disclosed for the Executive - Ocean Freight position at chrobinson?
The salary for this Executive - Ocean Freight role at chrobinson is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive - Ocean Freight position at chrobinson located?
This Executive - Ocean Freight role at chrobinson is based in South Jakarta, Jakarta Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Executive - Ocean Freight role at chrobinson full-time or part-time?
This is listed as a Full time position. It is posted as a Executive - Ocean Freight role in the 162 PT. CHRobinson Global Forwarding Indonesia department at chrobinson.
Which team or department does the Executive - Ocean Freight at chrobinson belong to?
This Executive - Ocean Freight position is part of the 162 PT. CHRobinson Global Forwarding Indonesia department at chrobinson. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Executive - Ocean Freight position at chrobinson?
Click the "Apply Now" button on this page. You will be redirected to chrobinson's official application portal hosted on workday where you can submit your application directly.
When was the Executive - Ocean Freight job at chrobinson posted?
This Executive - Ocean Freight position at chrobinson was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Executive - Ocean Freight
chrobinson
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