Executive-Customer Care Non-Voice-Back-End

EXL Talent Acquisition Team
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📍 Pune, Maharashtra, India

About this role

Must have knowledge of HTML, XML and CSS
Competencies & Skills

  • Good communication skills, written and verbal
  • To be able to work well as part of the team and maintain a positive attitude
  • Computer literate and possess good keyboard skills.
  • Able to multitask and prioritize work schedules

Role & Responsibilities

  • Maintaining individual stats – Quality & operational.
  • Adhering to delivery timelines specified by the clients.
  • A Team player and should have an eye for detail to highlight and identify issues, work completed real time.
  • Manage daily capacity well to deliver numbers and reports required for the day.
  • Multitask and be able to prioritize and manage tasks well.
  • Fluency in MS office applications to manage various files and trackers efficiently.
  • Flexibility to absorb adhoc tasks.
  • Schedule adherence 
  • Adherence to company policy & procedures.

Primary Responsibilities

  • Amendments of the styles if they reflect incorrect.
  • Coordinating with different teams to get the tasks done.
  • Working on additional adhoc tasks.
  • Day to day communication with Brands.
  • Completing daily set targets.
  • Preparing monthly reports.


    Graduation required
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

Frequently Asked Questions

Is the salary disclosed for the Executive-Customer Care Non-Voice-Back-End position at EXL Talent Acquisition Team?
The salary for this Executive-Customer Care Non-Voice-Back-End role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive-Customer Care Non-Voice-Back-End position at EXL Talent Acquisition Team located?
This Executive-Customer Care Non-Voice-Back-End role at EXL Talent Acquisition Team is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Executive-Customer Care Non-Voice-Back-End position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Executive-Customer Care Non-Voice-Back-End job at EXL Talent Acquisition Team posted?
This Executive-Customer Care Non-Voice-Back-End position at EXL Talent Acquisition Team was posted on Jul 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Executive-Customer Care Non-Voice-Back-End
EXL Talent Acquisition Team
Apply for this role ↗

You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.