Executive
EXL Talent Acquisition Team
About this role
Handling inbound calls from the customers Policyholder Inquiries Policy Servicing and Policy Updates Billing Related Inquiries Claims Status Inquiries General Insurance Customer Support Ensure the activities are performed in accordance with compliance rules & agreed terms (internal and external) Follow-up with internal/ external customers for information/ query resolution Any other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activities and ensure that the assigned targets are met in accordance with SLA and Internal standards. Adherence to established attendance schedules. Strong communication skills and excellent phone manner Active listening skills Document Interpretation skills Customer Service Focus Self-disciplined and result oriented Teamwork/ Managing Self / Adaptability Ability to multitask Problem Solving Data gathering ability/ Eye for detail
Handling inbound calls from the customers Policyholder Inquiries Policy Servicing and Policy Updates Billing Related Inquiries Claims Status Inquiries General Insurance Customer Support Ensure the activities are performed in accordance with compliance rules & agreed terms (internal and external) Follow-up with internal/ external customers for information/ query resolution Any other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activities and ensure that the assigned targets are met in accordance with SLA and Internal standards. Adherence to established attendance schedules. Strong communication skills and excellent phone manner Active listening skills Document Interpretation skills Customer Service Focus Self-disciplined and result oriented Teamwork/ Managing Self / Adaptability Ability to multitask Problem Solving Data gathering ability/ Eye for detail
1 - 3 Years exp. With good communication
Frequently Asked Questions
Is the salary disclosed for the Executive position at EXL Talent Acquisition Team?
The salary for this Executive role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive position at EXL Talent Acquisition Team located?
This Executive role at EXL Talent Acquisition Team is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Executive position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Executive job at EXL Talent Acquisition Team posted?
This Executive position at EXL Talent Acquisition Team was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Executive
EXL Talent Acquisition Team
You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.