About this role

Essential Functions
  • Provides high quality customer service in resolving queries of client customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner.
  • Provides inbound phone support on various Product lines.
  • Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments.
  • Ensures and provides quality service to while administering their account.
  • Participates and provides expertise as a member of the funding departmental team to ensure continuous process improvement initiatives are met.
  • Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises

ย 

Education Requirements

Graduate

ย English Speaking,

college graduate in any field,

customer service representative with minimum of

1 year of BPO experience

Good Computer navigation and keyboarding skills

Excellent verbal and written English skills

Excellent analytical skills

Ability to turn around within defined timelines

Education and Certification Requirements

ย 

Essential Functions
  • Provides high quality customer service in resolving queries of client customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner.
  • Provides inbound phone support on various Product lines.
  • Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments.
  • Ensures and provides quality service to while administering their account.
  • Participates and provides expertise as a member of the funding departmental team to ensure continuous process improvement initiatives are met.
  • Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises

ย 

Education Requirements

Graduate

ย English Speaking,

college graduate in any field,

customer service representative with minimum of

1 year of BPO experience

Good Computer navigation and keyboarding skills

Excellent verbal and written English skills

Excellent analytical skills

Ability to turn around within defined timelines

Education and Certification Requirements

ย 

Education Requirements

Graduate

ย English Speaking,

college graduate in any field,

customer service representative with minimum of

1 year of BPO experience

Good Computer navigation and keyboarding skills

Excellent verbal and written English skills

Excellent analytical skills

Ability to turn around within defined timelines

Education and Certification Requirements

Frequently Asked Questions

Is the salary disclosed for the Executive position at EXL Talent Acquisition Team?
The salary for this Executive role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive position at EXL Talent Acquisition Team located?
This Executive role at EXL Talent Acquisition Team is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Executive position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Executive job at EXL Talent Acquisition Team posted?
This Executive position at EXL Talent Acquisition Team was posted on Jul 24, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Executive
EXL Talent Acquisition Team
Apply for this role โ†—

You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.