About this role

  • Handle customer chats in line with established processes and quality standards.
  • Deliver accurate and timely resolutions to customer queries.
  • Meet productivity, quality, attendance, and schedule adherence targets.
  • Manage multiple chat interactions simultaneously while maintaining service quality.
  • Utilize available systems and knowledge resources effectively.
  • Collaborate with SMEs, Team Leaders, and Managers to resolve customer issues.
  • Adhere to all company policies, compliance, and information security requirements.
  • Contribute to process improvement initiatives and knowledge sharing.
  • Minimum 6 months of service with the organization (or as per IJP eligibility criteria).
  • Consistent performance and attendance record.
  • Strong written English communication skills.
  • Basic computer proficiency and ability to navigate multiple applications.
  • Demonstrated customer service orientation and problem-solving ability.
  • Ability to work in a fast-paced, target-driven environment.
  • No active disciplinary actions or performance improvement plans.

Graduate 1 - 3 Years

Frequently Asked Questions

Is the salary disclosed for the Executive position at EXL Talent Acquisition Team?
The salary for this Executive role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive position at EXL Talent Acquisition Team located?
This Executive role at EXL Talent Acquisition Team is based in Noida, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Executive position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Executive job at EXL Talent Acquisition Team posted?
This Executive position at EXL Talent Acquisition Team was posted on Aug 25, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Executive
EXL Talent Acquisition Team
Apply for this role โ†—

You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.