Executive
EXL Talent Acquisition Team
About this role
Job Purpose
To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.
Key Responsibilities
Handle inbound and outbound customer calls in a professional and courteous manner.
Address customer inquiries, complaints, requests, and service-related issues.
Provide accurate information regarding products, services, policies, and procedures.
Maintain high levels of customer satisfaction through effective communication and problem resolution.
Adhere to quality, productivity, compliance, and attendance standards.
Accurately document customer interactions in CRM and operational systems.
They manage office systems, coordinate schedules, provide administrative support, supervise staff, prepare reports, implement policies, and maintain effective communication within the organization
Job Purpose
To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.
Key Responsibilities
Handle inbound and outbound customer calls in a professional and courteous manner.
Address customer inquiries, complaints, requests, and service-related issues.
Provide accurate information regarding products, services, policies, and procedures.
Maintain high levels of customer satisfaction through effective communication and problem resolution.
Adhere to quality, productivity, compliance, and attendance standards.
Accurately document customer interactions in CRM and operational systems.vant experience
Frequently Asked Questions
Is the salary disclosed for the Executive position at EXL Talent Acquisition Team?
The salary for this Executive role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Executive position at EXL Talent Acquisition Team located?
This Executive role at EXL Talent Acquisition Team is based in Pune, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Executive position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Executive job at EXL Talent Acquisition Team posted?
This Executive position at EXL Talent Acquisition Team was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Executive
EXL Talent Acquisition Team
You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.