Event Specialist

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

We are currently recruiting for an Event Specialist to join our professional workplace experience team based within one of the world's leading auditing firms.

This is an exciting opportunity for an organised, client-focused, and detail-oriented individual who thrives in a fast-paced corporate environment. You will be responsible for delivering a wide variety of events, meetings, and client experiences, ensuring every event is planned and executed to the highest standard.

As the face of the events function, you will work closely with clients, internal stakeholders, and operational teams to create seamless and memorable event experiences while maintaining the highest levels of professionalism, compliance, and service excellence.

Key Responsibilities

• Plan, coordinate, and deliver a diverse range of corporate events from initial enquiry through to completion.
• Manage all event project delivery elements, ensuring deadlines and client expectations are met.
• Liaise with clients to understand requirements and provide professional, timely responses to all enquiries.
• Accurately record booking details and maintain event information within relevant systems.
• Maximise meeting and event space utilisation through comprehensive knowledge of room capacities, facilities, and set-up options.
• Work collaboratively with colleagues and supporting departments to ensure exceptional service delivery.
• Identify, propose, and confirm all event requirements while ensuring compliance with legal, insurance, health and safety obligations.
• Build strong client relationships and continually seek opportunities to enhance the client experience.
• Take ownership of all client interactions and ensure effective communication across the business.
• Support service improvement initiatives, project management activities, and the digitalisation of services.
• Assist with the onboarding and training of new team members, sharing knowledge and best practice.
• Maintain a clean, organised, and professional working environment.
• Report maintenance issues, faults, and hazards promptly.
• Attend team meetings, briefings, and one-to-one sessions, actively contributing ideas for continuous improvement.
• Adhere to all company and client policies, procedures, security protocols, and Standard Operating Procedures (SOPs).
• Maintain proficiency in room booking and visitor registration systems.
• Ensure complete confidentiality of client and business information at all times.

Hours: 40 hours per week, 8 hours with 30 min unpaid break, varying shifts from 08:00-17:00, Mon-Fri
Salary: £ 36,386 per annum

Qualifications

The ideal candidate will be a proactive and highly organised professional with a passion for delivering outstanding client experiences.

Essential Skills & Experience

• Strong event planning and project coordination skills.
• Excellent verbal and written communication skills.
• Exceptional organisational and time management abilities.
• Strong attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective problem-solving skills and a proactive approach to challenges.
• Strong stakeholder management and relationship-building capabilities.
• Ability to work collaboratively within a team while taking ownership of individual responsibilities.
• Demonstrated accountability, initiative, and a customer-focused mindset.
• High levels of integrity, professionalism, and discretion when handling confidential information.
• Experience using booking systems, event management tools, or workplace experience platforms would

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Videos To Watch