Event Sales & Reservations Agent

Millennium Hotel and Resorts UK· Copthorne Hotel Cardiff-Caerdydd
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📍 Culverhouse Cross, Wales, United KingdomOther💰 GBP 27K+

About this role

We are looking for a friendly, enthusiastic and customer-focused Event Sales & Reservations Agent to join our team at Copthorne Hotel Cardiff!

In this role, you will handle event and accommodation enquiries, convert bookings, coordinate customer requirements, and deliver exceptional service from enquiry through to event completion.

What we're looking for:

  • Excellent communication and customer service skills
  • Previous sales, reservations or hospitality experience preferred
  • Strong organisational skills and attention to detail
  • Ability to work in a fast-paced environment

About the Hotel
Nestled on the peaceful banks of its own ornamental lake, the Copthorne Hotel Cardiff-Caerdydd offers convenient access to a variety of local attractions. Guests can choose from Standard, Club or Suite accommodation, the majority of which offer picturesque views over the lake.

 

Key Information:

  • Role: Event Sales / Reservations Agent
  • Salary: up to £27,040.00 per annum
  • Working Hours: 40 over 5 days
  • Address: Copthorne Hotel Cardiff, Culverhouse Cross, Cardiff, CF5 6DH

In return we offer:

  • Social Events, Wellbeing and Team Activities
  • Training and development
  • Pension Salary Sacrifice Scheme
  • Career development and salary reviews
  • Interest-free Season Ticket Loan Scheme
  • 1 Volunteer Days per year (fully paid and in addition to your annual leave)
  • Complimentary meals prepared for you by our chefs
  • Length of Service related holiday scheme
  • My Millennium discount perks
  • Discount on Accommodation worldwide and 50% Food and Beverage Outlets
  • Life Assurance
  • Recommend a Friend Scheme
  • Free Car Parking

 

“At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer”.

 

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

Frequently Asked Questions

What is the salary for the Event Sales & Reservations Agent role at Millennium Hotel and Resorts UK?
The listed salary for this Event Sales & Reservations Agent position at Millennium Hotel and Resorts UK is GBP 27K+. This is an Other role.
Where is the Event Sales & Reservations Agent position at Millennium Hotel and Resorts UK located?
This Event Sales & Reservations Agent role at Millennium Hotel and Resorts UK is based in Culverhouse Cross, Wales, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Event Sales & Reservations Agent role at Millennium Hotel and Resorts UK full-time or part-time?
This is listed as a Other position. It is posted as a Event Sales & Reservations Agent role in the Copthorne Hotel Cardiff-Caerdydd department at Millennium Hotel and Resorts UK.
Which team or department does the Event Sales & Reservations Agent at Millennium Hotel and Resorts UK belong to?
This Event Sales & Reservations Agent position is part of the Copthorne Hotel Cardiff-Caerdydd department at Millennium Hotel and Resorts UK. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Event Sales & Reservations Agent position at Millennium Hotel and Resorts UK?
Click the "Apply Now" button on this page. You will be redirected to Millennium Hotel and Resorts UK's official application portal hosted on workable where you can submit your application directly.
When was the Event Sales & Reservations Agent job at Millennium Hotel and Resorts UK posted?
This Event Sales & Reservations Agent position at Millennium Hotel and Resorts UK was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Event Sales & Reservations Agent
Millennium Hotel and Resorts UK · 💰 GBP 27K+
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You'll be redirected to Millennium Hotel and Resorts UK's official application page on workable.