ETIC, Business Consultant (German Speaker) - Senior Associate

Key Responsibilities:

• Collab. with cross-functional teams to design and implement GBS Target Operating Models​

• Identify opportunities for stand. and harmonization of processes across global GBS functions​

• Develop comprehensive process documentation, including standard operating procedures(SOPs) and workflow diagrams.​

• Conduct baselining and GBS business case calculations​

• Analyze current operating models, processes, and service delivery mechanisms to identify areas for improvement and optimization​

• Assist in developing change management plans to ensure smooth TOM implementation across the organization​

• Create comprehensive reports and presentations to communicate TOM design principles,benefits, and expected outcomes to clients and internal stakeholders

Required Skills and Competencies:

• Strategic thinking and strong business acumen​

• Client-focused mindset with excellent relationship-building skills​

• Solid understanding of Finance and cross-functional best practice processes​

• Ability to contribute to process harmonization and manage transition projects​

• High adaptability and ability to thrive in dynamic environments​

• Strong teamwork and collaboration capabilities​

• Results-driven with a focus on measurable outcomes​

• Excellent analytical, problem-solving, and critical thinking skills​

• Outstanding communication and interpersonal skills to collaborate effectively with diverse stakeholders.

Key Qualifications:

• Master’s degree (MBA) in Business, Management, Finance, or a related field​

• Fluency in German and English is mandatory​

• Experience with TOM design,process optimization, and change management in a global context is highly desirable​

• Project management certification (e.g., PMP) is aplus​

• Proficiency in data analysis and relevant software tools​

• Ability to travel as needed to meet client requirements​

• Willingness to travel internationally based on project needs