Entry-level Sales Development Representative
About this role
City Wide Facility Solutions is seeking a driven and motivated Entry-level Sales Development Representative to help build the top of our sales funnel by generating high-quality appointments for our franchise owners’ sales teams.
This is an excellent opportunity for someone looking to break into sales—no prior sales experience is required. We provide comprehensive training and ongoing coaching. We hire for attitude, communication skills, and competitive drive.
What You’ll Do
- Research and identify businesses within assigned local markets that could benefit from City Wide’s 20+ facility services
- Conduct high-volume outbound outreach (100+ contacts daily) via phone, email, LinkedIn, and other channels
- Generate interest and schedule qualified appointments for franchise sales executives
- Maintain consistent, professional outreach using established messaging and qualification techniques
- Accurately log all activity, notes, and appointment details in the CRM system
- Collaborate with franchise owners and participate in regular activity and performance calls
- Meet or exceed activity and performance goals, including outreach volume and appointments set
- Share market feedback, messaging effectiveness, and common objections with leadership
Performance Metrics
- 100+ outbound contacts per day while maintaining quality standards
- 20 qualified appointments scheduled per month
- 100% CRM accuracy for activities, notes, and pipeline updates
High school diploma required; associate or bachelor’s degree preferred
No prior sales experience required—recent graduates and career changers encouraged to apply
Strong communication skills and ability to quickly build rapport
Comfortable in a high-volume, fast-paced, goal-driven environment
Highly organized with strong attention to detail and follow-up skills
Self-motivated and able to work independently while collaborating with a broader team
Experience with CRM or sales tools (Salesforce, HubSpot, Outreach, etc.) is a plus
A desire to build a long-term career in sales and grow into advanced roles
City Wide Facility Solutions offers a competitive compensation and benefits, including Medical, Dental, Vision, Basic Life, Voluntary Life, Accident, Critical Illness, Short Term Disability.
More on City Wide...
City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at
City Wide is an Equal Opportunity Employer.
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