Enterprise Operations Center Specialist - Junior
c3el· Information Technology
About this role
Overview:
Job Title: Enterprise Operations Center Specialist - Junior
Security Clearance: Ability to Obtain Public Trust
Location: Washington, D.C.
(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)
Description:
C3EL is seeking a Enterprise Operations Center (EOC) Specialist to support our mission in Washington, D.C., at the Department of Transportation (DOT) Headquarters’ Building. The EOC operates 24x7x365, including all Federal Holidays, and is responsible for maintaining continuous visibility and availability of enterprise infrastructure and services.
Responsibilities will include, but not be limited to:
- Performs day-to-day activities required to monitor systems for events or alerts.
- Coordinates and manages the resolutions of events and alerts.
- Monitors and identifies problem areas and coordinates resolutions.
- Applies fundamental concepts, processes, practices, and procedures on technical assignments.
Minimum Qualifications:
- U.S. Citizenship, with ability to attain a Public Trust clearance.
- Must have a minimum of 2 years of related experience providing technical support to an enterprise operation center, monitoring and managing enterprise systems and networks using advanced technologies and tools.
Desired Qualifications:
- Familiarity with ServiceNow and other enterprise ITSM/monitoring platforms.
- Networking knowledge: routing, switching, and VPNs.
- ITIL-based incident and change management experience.
- Experience managing vendor escalations and maintaining SLAs.
- Certifications: ITIL Foundation, CompTIA Network+/Security+, CCNA/CCNP, SANS/GIAC or equivalent.
Education:
- A minimum of a High School diploma or equivalent is required.
Frequently Asked Questions
Is the salary disclosed for the Enterprise Operations Center Specialist - Junior position at c3el?
The salary for this Enterprise Operations Center Specialist - Junior role at c3el is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Enterprise Operations Center Specialist - Junior position at c3el located?
This Enterprise Operations Center Specialist - Junior role at c3el is based in Washington, D.C.. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Enterprise Operations Center Specialist - Junior at c3el belong to?
This Enterprise Operations Center Specialist - Junior position is part of the Information Technology department at c3el. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Enterprise Operations Center Specialist - Junior position at c3el?
Click the "Apply Now" button on this page. You will be redirected to c3el's official application portal hosted on greenhouse where you can submit your application directly.
When was the Enterprise Operations Center Specialist - Junior job at c3el posted?
This Enterprise Operations Center Specialist - Junior position at c3el was posted on Jul 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Enterprise Operations Center Specialist - Junior
c3el
You'll be redirected to c3el's official application page on Greenhouse.