Enterprise Account Director (New Business)

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channels including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

As an Enterprise Account Director you’ll build new relationships (100% hunter role) with organizations as you target high-growth digital, cloud software companies, and large enterprises. Vonage serves the hottest companies that are building communications into their unique customer experience to differentiate their businesses, and we are looking for leaders who love to work with innovators.

Your key responsibilities:

Territory Management and Revenue Generation:

• Develop and drive sales strategies, discuss industry trends with strong focus on new logo opportunity creation and prospecting mindset. This is a 100% hunter role
• Analyze assigned account base to determine focus accounts for prospecting and creation of opportunities
• Create and present sales and revenue forecasts 
• Develop and execute business development plans to drive revenue and profits.

Team Collaboration:

• Collaborate with the sales organization to ensure timely and accurate quote provision and order processing.
• Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams to achieve desired results for the benefit of the client.
• Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation.

What you’ll bring:

Required:

• 8+ years of experience selling to large Multinational Enterprise companies
• Extensive knowledge of International Messaging (SMS, WABA ETC), Voice and Video products and solutions in SaaS or PaaS models
• Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams.
• Previous experience partnering with a strong PreSales Consultant
• A self-starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business

Experience we consider a plus:

• Providing a solution-oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a healthy new business pipeline that will meet and aggressively exceed targets.
• Work closely with the pre-sales team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows.
• Permanently checking the best set of actions to deliver against the revenue plan.
• Contributing to and building the regional plan, with clear focus on quick execution.
• Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue.

How you'll benefit

There are many benefits to working at Vonage, including exciting work, career advancement opportunities, and a collaborative work environment. In addition, we offer the following local benefits for the UK:

• Private Medical Insurance (BUPA)
• Group Income Protection (Metlife)
• Group Pension Plan (Legal & General)
• Group Life Insurance (Utmost)
• Discretionary Time Off (DTO)
• Volunteer Time (VTO)
• Ericsson Care Line

Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.

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