Engineering Services Support I

The Engineering Support person assists the engineering team with daily departmental tasks involving data collection, engineering documentation, business system data updates, follow-up activities, and other departmental daily support. These tasks require regular communication with Engineers, CAD Designers, Planners, Buyers, and other departments. 

This position reports to the Engineering Services Lead. This role is onsite and is based in Franklin, NH in our manufacturing facility. 

Primary Job Duties and Responsibilities 

• Perform data entry required by engineers 

• Follow up on activities required to ensure completion of engineering changes 

• Pull drawings and other documents as needed 

• Data mining and collection to assist engineering projects 

• Assist in new part creation in the business systems and follow-through communication 

• Interface with Planning and Engineering on part phase-out to scrap or obsolete 

• Work with engineers to complete documentation for project deliverables 

• Help support department projects with retrieving items, shipping parts, or any other needs  

• Other duties as assigned 

Required Qualifications 

• High school diploma or GED. Associate's Degree in business management preferred, certificate in office administration or equivalent experience preferred. 

• Proficient in Microsoft Office, strong Excel skills 

• Experience with SAP or similar ERP Business System software a plus 

• Excellent written and oral communication skills 

• Highly self-motivated, proactive, and self-sufficient 

• Excellent organizational and time management skills 

• Ability to collaborate well in a team and cross-functional environment 

General Applicable Company Competencies  

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency. 

• Punctuality and dependability. 

• Ability to be flexible and adapt to changing work priorities and stressful conditions. 

• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts. 

• Maintain productive and collaborative relationships with other Watts employees. 

• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. 

Working Conditions:  

While performing the job duties, you will be working on-site at a manufacturing facility and will perform the majority of your duties in an office environment. You may, at times, be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work in the office at the Franklin, NH location (Monday – Friday). Your scheduled work hours will be communicated to you by your manager. 

Physical Requirements: Specific physical abilities required for this position include, but are not limited to: 

• Ability to remain seated at a desk or workstation for extended periods. 

• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. 

• Ability to physically move around the office, organize or transport files, packages, or other office-related materials. 

• Ability to read documents, use a computer, and perform data entry tasks. 

• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. 

• Ability to operate standard office equipment such as computers, printers, phones, and copiers. 

• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment. 

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.