Engineering Manager

ddn· Department
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📍 Santa Clara OfficeFullTime💰 USD 225K–250K

About this role

Role Summary:

Lead engineering execution and technical direction for DDN EXAScaler data services spanning S3 object access, NAS services, and managed Lustre offerings in public cloud environments. The role blends storage systems leadership, cloud service delivery, product quality, operational excellence, and customer escalation ownership for business-critical enterprise and AI/HPC deployments.

Key Responsibilities:

Engineering Leadership

• Lead geographically distributed engineering and quality teams across the US, India, and other locations as needed.

• Own delivery planning, execution discipline, engineering metrics, and predictable release outcomes.

• Coach senior engineers and technical leads; support hiring, onboarding, performance development, and succession planning.

• Establish a high-ownership culture focused on technical depth, accountability, quality, and customer impact.

Technical & Product Execution

• Drive architecture and execution for S3DS, NSDS, and managed Lustre service capabilities within the EXAScaler portfolio.

• Partner with Product Management to translate roadmap priorities into engineering plans, acceptance criteria, and measurable deliverables.

• Guide design decisions across distributed storage, metadata, protocol services, API layers, availability, scalability, and serviceability.

• Balance new feature development with maintainability, performance, reliability, and lifecycle management.

Cloud Operations, Reliability & Supportability

• Build production-ready engineering practices for managed storage services, including release readiness, observability, runbooks, and change controls.

• Lead incident response, L3 investigations, root-cause analysis, corrective actions, and continuous operational improvement.

• Drive automation for diagnostics, telemetry, deployment validation, and service health reporting.

• Partner with Support, Customer Success, Field Engineering, and Cloud Operations to improve customer experience and reduce escalation load.

Cross-functional & Customer Leadership

• Represent engineering in customer escalations, executive reviews, account recovery plans, roadmap discussions, and technical deep dives.

• Communicate risks, trade-offs, mitigation plans, and delivery status clearly to senior stakeholders.

• Build strong collaboration across Product, Support, Sales Engineering, Programme Management, Operations, and executive leadership.

Frequently Asked Questions

What is the salary for the Engineering Manager role at ddn?
The listed salary for this Engineering Manager position at ddn is USD 225K–250K. This is an FullTime role.
Where is the Engineering Manager position at ddn located?
This Engineering Manager role at ddn is based in Santa Clara Office. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Engineering Manager role at ddn full-time or part-time?
This is listed as a FullTime position. It is posted as a Engineering Manager role in the Department department at ddn.
Which team or department does the Engineering Manager at ddn belong to?
This Engineering Manager position is part of the Department department at ddn. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Engineering Manager position at ddn?
Click the "Apply Now" button on this page. You will be redirected to ddn's official application portal hosted on ashby where you can submit your application directly.
When was the Engineering Manager job at ddn posted?
This Engineering Manager position at ddn was posted on Oct 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Engineering Manager
ddn · 💰 USD 225K–250K
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