Engineer (Support & Operations)
About this role
Job Summary
L1 Azure Administrator responsible for monitoring, first-level troubleshooting, incident logging, service request fulfillment, and operational support of Azure IaaS and PaaS environments. The role involves supporting Windows and Linux servers hosted on Azure while ensuring adherence to operational processes and SLAs.
Key Responsibilities
Azure IaaS Support
- Monitor Azure Virtual Machines (Windows/Linux).
- Perform basic VM provisioning, start/stop, and health checks.
- Monitor Azure Storage Accounts, Virtual Networks, NSGs, and Load Balancers.
- Escalate infrastructure issues to L2 teams as required.
Azure PaaS Support
- Monitor App Services, Azure Functions, Storage Accounts, and Logic Apps.
- Validate service availability and performance alerts.
- Assist in routine maintenance activities and service health monitoring.
Windows & Linux Administration
- Perform basic user and group management.
- Monitor server health, disk utilization, CPU, and memory usage.
- Support OS patching activities as per documented procedures.
- Troubleshoot common Windows and Linux issues using standard runbooks.
Skill Requirements
Basic knowledge of Microsoft Azure IaaS services.Basic understanding of Azure PaaS services.Windows Server Administration.Linux Administration (RHEL/Ubuntu preferred).Azure Monitor and Log Analytics fundamentals.Networking basics (DNS, TCP/IP, VPN, NSG, VNET).Incident and Service Request handling.
Other Requirements
Azure Fundamentals (AZ-900).Basic PowerShell or Bash scripting.ITIL Foundation knowledge.Exposure to Azure Backup and Azure Security concepts.
Frequently Asked Questions
Is the salary disclosed for the Engineer (Support & Operations) position at HCLTech?
The salary for this Engineer (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Engineer (Support & Operations) position at HCLTech located?
This Engineer (Support & Operations) role at HCLTech is based in Lucknow, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Engineer (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Engineer (Support & Operations) job at HCLTech posted?
This Engineer (Support & Operations) position at HCLTech was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Engineer (Support & Operations)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.