Engineer II - InfraOps

Overview

Position: Engineer II – InfraOps

(3 to 6 years of experience in Windows & Azure Cloud Server, Network Administration & Management)

We are seeking a highly motivated and technically skilled Engineer II - Windows Server & Network Administrator to join our Infrastructure Operations team. The ideal candidate will possess hands-on experience in managing, maintaining, and troubleshooting Windows-based server environments, cloud infrastructure, virtualization platforms, and enterprise networking technologies. You will play a critical role in ensuring secure, scalable, and resilient network operations across our global footprint.

Key Responsibilities

• Administer, maintain, and troubleshoot Windows Server environments (2008, 2012, 2016, 2019, 2022) across on-premises and Azure cloud platforms.
• Manage core Windows infrastructure services including Active Directory, DNS, DHCP, Group Policies (GPOs), file services, and related enterprise technologies.
• Monitor system health, performance, capacity, and availability while proactively identifying and resolving infrastructure issues.
• Support Azure cloud resources, hybrid infrastructure, and virtualization platforms such as VMware, Hyper-V, or Nutanix environments.
• Configure, maintain, and troubleshoot network devices including switches, routers, wireless access points, firewalls, VPNs, and connectivity services.
• Perform network administration activities including VLAN management, routing, switching, wireless networking, and firewall policy management.
• Troubleshoot complex issues across server, storage, virtualization, cloud, and network layers using appropriate monitoring and diagnostic tools.
• Participate in incident, problem, change, and disaster recovery processes to ensure operational stability and business continuity.
• Create and maintain technical documentation, knowledge articles, SOPs, and infrastructure diagrams, while collaborating with cross-functional teams to support business and technology initiatives.
• Provide after-hours or on-call support as required to maintain critical infrastructure services. 

Skills and Experience

• Strong experience administering Windows Server environments (2008, 2012, 2016, 2019, and 2022) in on-premises and cloud environments.
• Hands-on experience with Windows infrastructure services including Active Directory, DNS, DHCP, Group Policy (GPOs), file services, and security administration.
• Good understanding of Microsoft Azure services, hybrid infrastructure, virtual machines, networking, and resource management.
• Experience with virtualization technologies such as VMware, Hyper-V, or Nutanix (Preferred).
• 2-3+ years of experience supporting and troubleshooting enterprise networking environments, including switches, routers, wireless access points, firewalls, VPNs, routing, switching, VLANs, and TCP/IP networking.
• Strong troubleshooting skills across Windows servers, cloud infrastructure, virtualization, storage, and network layers.
• Familiarity with infrastructure monitoring, patch management, security best practices, and operational support processes.

Core Competencies

• Strong analytical, problem-solving, and root cause analysis skills.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a global team environment.
• Strong organizational, documentation, and time-management skills.
• Customer-focused mindset with a commitment to operational excellence and continuous improvement.

Qualifications

• Bachelor's Degree in Computer Science / Information Technology / Engineering / Or a related technical discipline.
• 3 to 6 years of experience as a Windows & Network Administrator supporting on-premises and cloud environments.
• Demonstrated experience with:
  • Windows Server Administration
  • Active Directory
  • Azure Infrastructure
  • Enterprise Networking
  • Virtualization Platforms
  • Experience supporting business-critical production systems.

Nice to Have

• Microsoft Certified Solutions Expert (MCSE)
• CompTIA Network+
• Microsoft Azure Fundamentals (AZ-900)

Additional Skills

• PowerShell scripting and automation.
• Familiarity with Infrastructure as Code (Terraform).
• Experience with monitoring solutions such as:
  • PRTG
  • Azure Monitor
  • Log Analytics
• Exposure to ITIL processes.

No. of positions: 01

Work location: Wipfli-India, Bengaluru