Engineer II, AI (Copilot Agent)

Ensemble Health Partners, India· Data Science
Apply Now ↗
📍 Bengaluru, Karnataka, IndiaFULL TIME

About this role

Healthcare RCM Copilot Agent Specialist (Associate II)
Company: Ensemble Health Partners
Department: Revenue Cycle Management (RCM) / Operations
Location: Remote, India
Employment Type: Full-Time
Reports To: Manager Analytics / Director 
About the Role
Ensemble Health Partners is seeking a highly motivated Healthcare RCM Copilot Agent Specialist (Associate II) to drive AI-powered transformation within Revenue Cycle Management operations. This is a techno-functional role ideal for professionals with strong Healthcare RCM expertise and hands-on experience leveraging Microsoft Copilot, Copilot Studio, Power Automate, and other AI productivity tools to improve operational efficiency and business outcomes.
The successful candidate will bridge healthcare revenue cycle operations and modern AI technologies by designing, deploying, and governing AI-assisted workflows, Copilot agents, and business automation solutions that enhance productivity, decision-making, and process effectiveness. 
Key Responsibilities
AI & Automation
  • Design, build, and deploy Microsoft Copilot Studio agents for healthcare RCM and executive productivity use cases.
  • Develop advanced Power Automate workflows for approvals, routing, escalations, reminders, and business process orchestration.
  • Configure AI-assisted workflows using Microsoft Copilot, ChatGPT, and Claude within approved governance standards.
  • Establish prompting standards, validation controls, and quality review processes for AI-generated outputs. 
Revenue Cycle Management
  • Support and optimize revenue cycle processes including:
    • Patient Access
    • Eligibility Verification
    • Claims Management
    • Denial Management
    • Appeals
    • Collections
    • Accounts Receivable Follow-up
    • Payment Posting
  • Identify automation opportunities that reduce manual effort and improve operational performance. 
Knowledge Management & Business Enablement
  • Own SharePoint knowledge architecture used by Copilot agents.
  • Maintain SOPs, payer policies, process documentation, and reference libraries.
  • Create executive-ready reporting and summaries using Excel, Word, PowerPoint, Outlook, and Teams.
  • Train and mentor business users on AI adoption and productivity solutions. 
Governance & Continuous Improvement
  • Monitor solution effectiveness and recommend enhancements.
  • Ensure compliance with privacy, security, and organizational governance standards.
  • Partner with operational leaders to prioritize high-value automation initiatives.
Required Qualifications
  • Bachelor’s degree in Healthcare Administration, Health Information Management, Business Administration, Commerce, Accounting & Finance, or related discipline.
  • 3-6 years of Healthcare Revenue Cycle Management experience.
  • Active CRCR Certification at the time of application.
  • Hands-on experience building and deploying Microsoft Copilot Studio Agents.
  • Advanced proficiency in Power Automate.
  • Strong experience using Microsoft Copilot, ChatGPT, and Claude for business productivity use cases.
  • Expert-level proficiency in:
    • Microsoft Excel
    • Word
    • PowerPoint
    • Outlook
    • Teams
    • SharePoint
  • Strong stakeholder management, communication, documentation, and training skills.
  • Ability to translate business requirements into scalable AI-enabled solutions. 
Preferred Qualifications
  • MBA, M.Com, or postgraduate qualification in Healthcare Management, Finance, Operations, or related discipline.
  • CPC, RHIA, or CHFP certification.
  • Experience leading AI adoption or automation initiatives.
  • Strong exposure to business analytics, KPI reporting, governance, and process improvement.
  • Experience mentoring analysts or associates.
  • Knowledge of SharePoint information architecture and knowledge management practices. 
Preferred Microsoft Certifications
  • PL-200: Microsoft Power Platform Functional Consultant
  • PL-400: Microsoft Power Platform Developer
  • MS-600: Microsoft 365 Core Services
  • MS-721: Collaboration Communications Systems Engineer
  • AI-102: Azure AI Solution
  • SC-900: Security, Compliance & Identity Fundamentals
Example Projects / Use Cases
  • Executive A/R Performance Briefing Agent
  • Denial Trend Analysis Agent
  • Payer Policy Summary Assistant
  • Appeals Prioritization Agent
  • Work Queue Triage Agent
  • KPI Narrative Generator
  • Audit Readiness Documentation Assistant
  • SOP Discovery & Knowledge Search Agent 

Frequently Asked Questions

Is the salary disclosed for the Engineer II, AI (Copilot Agent) position at Ensemble Health Partners, India?
The salary for this Engineer II, AI (Copilot Agent) role at Ensemble Health Partners, India is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Engineer II, AI (Copilot Agent) position at Ensemble Health Partners, India located?
This Engineer II, AI (Copilot Agent) role at Ensemble Health Partners, India is based in Bengaluru, Karnataka, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Engineer II, AI (Copilot Agent) role at Ensemble Health Partners, India full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Engineer II, AI (Copilot Agent) role in the Data Science department at Ensemble Health Partners, India.
Which team or department does the Engineer II, AI (Copilot Agent) at Ensemble Health Partners, India belong to?
This Engineer II, AI (Copilot Agent) position is part of the Data Science department at Ensemble Health Partners, India. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Engineer II, AI (Copilot Agent) position at Ensemble Health Partners, India?
Click the "Apply Now" button on this page. You will be redirected to Ensemble Health Partners, India's official application portal hosted on freshteam where you can submit your application directly.
When was the Engineer II, AI (Copilot Agent) job at Ensemble Health Partners, India posted?
This Engineer II, AI (Copilot Agent) position at Ensemble Health Partners, India was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Engineer II, AI (Copilot Agent)
Ensemble Health Partners, India
Apply for this role ↗

You'll be redirected to Ensemble Health Partners, India's official application page on freshteam.