Engineer - Data Center Operations

CBTS· Professional Services - CBTS
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📍 Chennai, IndiaFULL TIME

About this role

Role Purpose: Supports day-to-day data center operational tasks including monitoring, basic troubleshooting, hardware handling, and operational hygiene to ensure stable infrastructure availability. Executes operational runbooks, performs routine checks, and escalates issues timely for resolution.


Key Responsibilities:

·       Perform daily DC floor checks, physical inspection, basic server/network hardware handling and routine operational hygiene activities.

·       Support infrastructure monitoring, alert triage and L1 troubleshooting to ensure uptime and SLA adherence.

·       Execute standard operating procedures, runbooks, backup/restore procedures, access control processes and maintenance activities.

·       Maintain asset logs, incident records, change documentation and operational reporting.

·       Coordinate with senior engineers during planned changes, maintenance windows and incident restoration.

·       Ensure compliance to DC operational standards, safety, security, and audit guidelines.


Key Performance Indicators (KPIs):

·       Incident first response SLA adherence

·       Accuracy and completeness of operational logs / documentation

·       Monitoring alert handling accuracy ratio

·       Audit/Compliance adherence scores (DC physical + process)

·       Escalation quality (right routing / timeliness)

·       Uptime contribution of DC infrastructure

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.


OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients’ transformative business initiatives. For more information, please visit www.onx.com.



Frequently Asked Questions

Is the salary disclosed for the Engineer - Data Center Operations position at CBTS?
The salary for this Engineer - Data Center Operations role at CBTS is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Engineer - Data Center Operations position at CBTS located?
This Engineer - Data Center Operations role at CBTS is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Engineer - Data Center Operations role at CBTS full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Engineer - Data Center Operations role in the Professional Services - CBTS department at CBTS.
Which team or department does the Engineer - Data Center Operations at CBTS belong to?
This Engineer - Data Center Operations position is part of the Professional Services - CBTS department at CBTS. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Engineer - Data Center Operations position at CBTS?
Click the "Apply Now" button on this page. You will be redirected to CBTS's official application portal hosted on rippling where you can submit your application directly.
When was the Engineer - Data Center Operations job at CBTS posted?
This Engineer - Data Center Operations position at CBTS was posted on Jul 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Engineer - Data Center Operations
CBTS
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You'll be redirected to CBTS's official application page on rippling.