Client Support Engineer
origamirisk
ELV Customer Support Engineer
centena· All Services
About this role
Key Responsibilities
- Install, configure, commission, and maintain ELV and security systems at customer sites.
- Provide technical and customer support, including troubleshooting, fault diagnosis, and resolution of system-related issues.
- Conduct site visits for installation, commissioning, preventive maintenance, troubleshooting, and customer support.
- Coordinate with project teams, customers, system integrators, vendors, and internal stakeholders to ensure timely and high-quality project delivery.
- Configure system software, hardware, devices, and integrations in accordance with project requirements.
- Prepare technical documentation, service reports, installation reports, as-built documentation, and system handover documents.
- Conduct user training and knowledge-transfer sessions for customers and end users.
- Support system testing, commissioning, and final handover activities.
- Understand customer requirements and provide appropriate technical solutions and recommendations.
- Maintain regular communication with customers, provide project and service updates, and ensure a high level of customer satisfaction.
Required Skills & Competencies
- Strong technical knowledge of ELV, access control, CCTV, biometric, RFID, Time & Attendance, ID card printers and identification solutions.
- Good troubleshooting and problem-solving skills.
- Ability to work independently as well as collaboratively with project and support teams.
- Good customer-facing and communication skills.
- Ability to prepare clear technical documentation and reports.
- Willingness to travel to customer sites as required;
- A valid driving license and own vehicle will be considered an advantage
- Ability to manage multiple tasks and priorities in a project and customer-support environment.
Frequently Asked Questions
What is the salary for the ELV Customer Support Engineer role at centena?
The listed salary for this ELV Customer Support Engineer position at centena is AED 5K–7K. This is an FULL TIME role.
Where is the ELV Customer Support Engineer position at centena located?
This ELV Customer Support Engineer role at centena is based in Dubai, UAE, DU, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ELV Customer Support Engineer role at centena full-time or part-time?
This is listed as a FULL TIME position. It is posted as a ELV Customer Support Engineer role in the All Services department at centena.
Which team or department does the ELV Customer Support Engineer at centena belong to?
This ELV Customer Support Engineer position is part of the All Services department at centena. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ELV Customer Support Engineer position at centena?
Click the "Apply Now" button on this page. You will be redirected to centena's official application portal hosted on keka where you can submit your application directly.
When was the ELV Customer Support Engineer job at centena posted?
This ELV Customer Support Engineer position at centena was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
ELV Customer Support Engineer
centena · 💰 AED 5K–7K
You'll be redirected to centena's official application page on keka.