EDI Support Staff

iSupport Worldwide· Client Services
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🌍 Remote📍 Pasig City, National Capital Region, Philippines📍 RemoteFull time

About this role

Job Description:

  • Handle daily EDI transaction tasks and keep things moving
  • Spot and troubleshoot EDI errors/failures as they come up
  • Work directly with trading partners to keep data flowing smoothly
  • Help with basic setup and configuration of EDI processes
  • Team up with SPS Commerce support, our EDI application, and ERP system to dig into and resolve EDI issues
  • Contribute to documentation and keep internal teams informed
  • Take on additional support tasks as needed  

What we're looking for:

  • 3-5 years of experience
  • Some hands-on EDI experience (850s, 855s, 856s, 810s, etc.) is a big plus
  • Comfortable with EDI platforms (SPS Commerce experience preferred) and ERP systems
  • Solid communicator, both with both trading partners and internal teams
  • Organized and detail-oriented when it comes to documentation
  • Able to work US time zone hours

Frequently Asked Questions

Is the salary disclosed for the EDI Support Staff position at iSupport Worldwide?
The salary for this EDI Support Staff role at iSupport Worldwide is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the EDI Support Staff job at iSupport Worldwide remote?
Yes, this EDI Support Staff position at iSupport Worldwide is remote, with team members based in Pasig City, National Capital Region, Philippines, Remote. You can work from home or anywhere in the supported regions.
Is the EDI Support Staff role at iSupport Worldwide full-time or part-time?
This is listed as a Full time position. It is posted as a EDI Support Staff role in the Client Services department at iSupport Worldwide.
Which team or department does the EDI Support Staff at iSupport Worldwide belong to?
This EDI Support Staff position is part of the Client Services department at iSupport Worldwide. See the full job description for more information about the team structure and responsibilities.
How do I apply for the EDI Support Staff position at iSupport Worldwide?
Click the "Apply Now" button on this page. You will be redirected to iSupport Worldwide's official application portal hosted on workable where you can submit your application directly.
When was the EDI Support Staff job at iSupport Worldwide posted?
This EDI Support Staff position at iSupport Worldwide was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
EDI Support Staff
iSupport Worldwide
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