Ecommerce Specialist

Klaiya· E-Commerce
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📍 Manila, Metro Manila, PhilippinesFULL TIME

About this role

Work Schedule: Monday-Saturday (9am-6:00 pm)
Location: Binondo Manila


Job Responsibilities:


  • Responsible for day-to-day operation of the online stores (Shopee and Lazada, Tiktok shop platforms)

  • Monitors and ensures that all transactions in assigned online platform/s are well monitored (Sales After sales Claims)

  • Assists in office and other clerical tasks

  • Obtains and evaluates all relevant information in order to handle inquiries and complaints well

  • Deals directly with customers via call, text or chat

  • Assists in the coordination to other departments such as Graphic Design -editing needed banner for Shopee and Lazada

  • Monitors customer’s feedback and review


Qualifications:


  • Must have experience in handling online store operations (both Lazada and Shopee)

  • Excellent communication skills and customer service skills

  • We also consider undergraduates who have previous related experience.

  • Business-minded and good at creating selling strategies.

  • Able to handle customers well.



Benefits:

  • Government Mandated benefits

  • Overtime pay

  • Company events

  • Holiday Pay

  • 13th Month Pay

Frequently Asked Questions

Is the salary disclosed for the Ecommerce Specialist position at Klaiya?
The salary for this Ecommerce Specialist role at Klaiya is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Ecommerce Specialist position at Klaiya located?
This Ecommerce Specialist role at Klaiya is based in Manila, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Ecommerce Specialist role at Klaiya full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Ecommerce Specialist role in the E-Commerce department at Klaiya.
Which team or department does the Ecommerce Specialist at Klaiya belong to?
This Ecommerce Specialist position is part of the E-Commerce department at Klaiya. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Ecommerce Specialist position at Klaiya?
Click the "Apply Now" button on this page. You will be redirected to Klaiya's official application portal hosted on freshteam where you can submit your application directly.
When was the Ecommerce Specialist job at Klaiya posted?
This Ecommerce Specialist position at Klaiya was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Ecommerce Specialist
Klaiya
Apply for this role ↗

You'll be redirected to Klaiya's official application page on freshteam.