E-Commerce Key Account Manager (Manila)

Klaiya· E-Commerce
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📍 Manila, Metro Manila, PhilippinesFULL TIME

About this role

Job Summary:

We are searching for a friendly and client-focused client relationship manager to develop good relationships with customers by collecting and evaluating feedback to improve our services. The management of complaints and making sure they are sent to the right department for change implementation fall within the purview of client relationship managers.


Job Description:

  • Build and maintain strong relationships with sellers, owners, and representatives

  • Collaborate initiatives and progress with internal and external stakeholders

  • Oversee assigned accounts, including negotiating deals, store optimization, and campaign participation to boost online store sales

  • Prepare reports on account status

  • Monitor and analyze the performance of the set KPIs and deliver reports to management.


Qualifications:

  • Bachelor's degree 

  • Excellent communication skills and customer service skills

  • Proficient in Microsoft Excel

  • 1-2 years experience in Ecommerce platforms such as Shopee& Lazada

  • Highly skilled in problem / solution analysis


Benefits:

  • Monthly Commissions and Benefits

  • Free Dorm Accommodation

  • Free snacks and coffee

  • HMO upon regularization

  • Free device program

  • Annual Salary Increase

  • Monthly company events

Company Intro:

Klaiya is an advertising agency that specializes in brand and performance marketing, E-Commerce Services, and influencer Marketing. We are the center of excellence that helps businesses establish and develop their online presence and brand awareness. With a pool of Marketing Gurus, E-Commerce Experts, and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.


Brand We've worked with:

Nestle | Unilever | URC | Coca-Cala | Monde Nissin |Del Monte 

Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock 

Frequently Asked Questions

Is the salary disclosed for the E-Commerce Key Account Manager (Manila) position at Klaiya?
The salary for this E-Commerce Key Account Manager (Manila) role at Klaiya is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the E-Commerce Key Account Manager (Manila) position at Klaiya located?
This E-Commerce Key Account Manager (Manila) role at Klaiya is based in Manila, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the E-Commerce Key Account Manager (Manila) role at Klaiya full-time or part-time?
This is listed as a FULL TIME position. It is posted as a E-Commerce Key Account Manager (Manila) role in the E-Commerce department at Klaiya.
Which team or department does the E-Commerce Key Account Manager (Manila) at Klaiya belong to?
This E-Commerce Key Account Manager (Manila) position is part of the E-Commerce department at Klaiya. See the full job description for more information about the team structure and responsibilities.
How do I apply for the E-Commerce Key Account Manager (Manila) position at Klaiya?
Click the "Apply Now" button on this page. You will be redirected to Klaiya's official application portal hosted on freshteam where you can submit your application directly.
When was the E-Commerce Key Account Manager (Manila) job at Klaiya posted?
This E-Commerce Key Account Manager (Manila) position at Klaiya was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
E-Commerce Key Account Manager (Manila)
Klaiya
Apply for this role ↗

You'll be redirected to Klaiya's official application page on freshteam.