E-Commerce Assistant

Klaiya· Sales
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📍 Manila, Metro Manila, PhilippinesFULL TIME

About this role

Job Description:


  • Overall management of online channels (Shopee and Lazada) including customer communications

  • Answer inquiries and provide excellent customer service through chat software and emails.

  • Use on-page and off-page marketing tools to boost online store sales.

  • Come up with content like descriptions and photos for the posts.

  • Strategize and implement marketing campaigns and activities to boost and generate sales

  • Contact and negotiate with clients to address inquiries and store improvement

  • Contribute to team effort by accomplishing related results as needed.

 

Qualifications:

  • Candidate must possess at least Bachelor's/College degree in Business Studies/Administration/Management, Commerce, Mass Communications, or equivalent.

  • Must have experience in handling online store operations (both Lazada and Shopee)

  • Excellent communication skills and customer service skills

  • We also consider undergraduates who have previous related experience.

  • Business-minded and good at creating selling strategies.

  • Able to handle customers well.


Benefits:
  1. Excellent company culture
  2. Free accommodation & Devices program
  3. High incentive program
  4. Stock Option Program
  5. Work with local & international brands

Company Intro:
Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing .  We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.

Brand We've worked with:
Nestlé | Unilever | URC | Monde Nissin | Del Monte 
Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock 

Frequently Asked Questions

Is the salary disclosed for the E-Commerce Assistant position at Klaiya?
The salary for this E-Commerce Assistant role at Klaiya is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the E-Commerce Assistant position at Klaiya located?
This E-Commerce Assistant role at Klaiya is based in Manila, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the E-Commerce Assistant role at Klaiya full-time or part-time?
This is listed as a FULL TIME position. It is posted as a E-Commerce Assistant role in the Sales department at Klaiya.
Which team or department does the E-Commerce Assistant at Klaiya belong to?
This E-Commerce Assistant position is part of the Sales department at Klaiya. See the full job description for more information about the team structure and responsibilities.
How do I apply for the E-Commerce Assistant position at Klaiya?
Click the "Apply Now" button on this page. You will be redirected to Klaiya's official application portal hosted on freshteam where you can submit your application directly.
When was the E-Commerce Assistant job at Klaiya posted?
This E-Commerce Assistant position at Klaiya was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
E-Commerce Assistant
Klaiya
Apply for this role ↗

You'll be redirected to Klaiya's official application page on freshteam.