Duty Technician
accorhotel
Duty Technician
About this role
Company Description
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job Description
- Respond promptly to guest calls and departmental work orders (e.g. HotSOS); give priority to guest-occupied rooms and villas
- Carry out first-line repairs across trades: electrical, plumbing, HVAC, minor carpentry, locks and general maintenance
- Perform scheduled plant room rounds, recording readings for chillers, AHUs/FCUs, boilers, pumps, water tanks, pools and generators
- Monitor the BMS and fire alarm panel; act immediately on alarms and escalate to the Duty Engineer as needed
- Act as a member of the emergency response team: fire, flooding, power failure, lift entrapment and gas leaks
- Check public areas, lighting, signage and pool and beach equipment during rounds; fix or report defects
- Carry out preventive maintenance tasks assigned by the supervisor during quieter periods
- Issue and follow permit-to-work and lock-out/tag-out procedures; supervise contractors working during the shift
- Complete the shift log and give a clear handover to the next shift, including open jobs and recurring issues
- Record energy and water meter readings and support Planet 21 sustainability actions
- Be courteous and discreet with guests when working in rooms and public areas
- Follow Health & Safety, Dubai Civil Defence and Accor standards, and keep tools and the workshop clean
Qualifications
- Diploma or technical certificate in electrical, mechanical or HVAC engineering, or equivalent trade qualification
- Minimum 3 years' multi-skilled maintenance experience, ideally in a 5-star hotel or resort
- Practical knowledge of electrical systems (LV), plumbing, HVAC and building management systems
- Familiarity with fire safety systems and emergency procedures
- Good spoken and written English
- Computer literate; able to use the maintenance system and shift logs
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Duty Technician position at accorhotel?
The salary for this Duty Technician role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Duty Technician position at accorhotel located?
This Duty Technician role at accorhotel is based in Dubai, Dubai, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Duty Technician role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Duty Technician role at accorhotel.
How do I apply for the Duty Technician position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Duty Technician job at accorhotel posted?
This Duty Technician position at accorhotel was posted on Oct 12, 2026. Apply as soon as possible — early applications are often reviewed first.
Duty Technician
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.