Duty Manager - Holiday Inn Bangkok Silom
About this role
Essential Duties and Responsibilities – (Key Activities of the role)
• Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
• Provides functional assistance and direction to all departments.
• Cooperates, coordinates and communicates with other hotel departments as required.
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
• Responds to guest needs and resolves related problems
• Supervises and directs Reception and Reservations personnel.
• Supports and assists Front Office personnel and all departments at peak periods.
• Ensures VIPs and priority club guests receive special attention
• Inspects front of house and back of house regularly for cleanliness.
• Assists Guest Relations in greeting, rooming, and sending off VIP guests.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
• Provides input for Front Office meetings.
• Promotes inter-hotel sales and in-house facilities.
• Checks billing instructions and monitors guest credit
• Analyses and approves discounts and rebates.
• Analyses the rate variance report to ensure rooms revenue control
• Takes action with the Property Management Systems (PMS) in emergency situation.
• Fully conversant with all hotel emergency procedures.
• Ensures front line staff complies with FIT marketing techniques and maximize sales.
• Works with Superior and Human Resources on manpower planning and management needs
• Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
Frequently Asked Questions
Is the salary disclosed for the Duty Manager - Holiday Inn Bangkok Silom position at IHG?
The salary for this Duty Manager - Holiday Inn Bangkok Silom role at IHG is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Duty Manager - Holiday Inn Bangkok Silom position at IHG located?
This Duty Manager - Holiday Inn Bangkok Silom role at IHG is based in Thailand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Duty Manager - Holiday Inn Bangkok Silom role at IHG full-time or part-time?
This is listed as a Full time position. It is posted as a Duty Manager - Holiday Inn Bangkok Silom role at IHG.
How do I apply for the Duty Manager - Holiday Inn Bangkok Silom position at IHG?
Click the "Apply Now" button on this page. You will be redirected to IHG's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Duty Manager - Holiday Inn Bangkok Silom job at IHG posted?
This Duty Manager - Holiday Inn Bangkok Silom position at IHG was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Duty Manager - Holiday Inn Bangkok Silom
IHG
You'll be redirected to IHG's official application page on oraclecloud.