Duty Manager / FOH Supervisor
D2B· RecOps
About this role
We're looking for a Duty Manager / FOH Supervisor to lead front-of-house operations, acting as the responsible person on shift and ensuring every guest receives a consistently high standard of service. The Duty Manager coaches and directs the FOH team in a fast-paced, high-volume rooftop venue and works closely with kitchen, bar, and hotel management to deliver seamless service.
Responsibilities
- Lead FOH team during service — floor coverage, table management, guest flow
- Act as responsible person on shift; ensure compliance with the Sale and Supply of Alcohol Act 2012 and host responsibility obligations
- Greet guests, resolve complaints and service issues
- Monitor service standards across dining, bar, and event spaces
- Coordinate with kitchen and bar teams on food/beverage delivery
- Manage opening/closing procedures, including till reconciliation and end-of-shift reporting
- Support recruitment, induction, and training of FOH staff
- Run pre-shift briefings (specials, events, priorities)
- Assist with rostering and shift coordination
- Report maintenance, H&S, or operational issues to the Venue Manager
Budget/Accounts
- Monitor daily revenue and labour costs against targets
- Minimise wastage, contribute to cost-effective FOH operation
- Ensure accurate processing of cash, EFTPOS, and tab transactions
Health & Safety
- Maintain a strong H&S culture and comply with all H&S requirements/policy
- Take no action (or inaction) that could cause harm; avoid unreasonable risks
- Report accidents, incidents, near misses, and hazards
- Follow safe methods and use safety equipment
- Seek guidance when a safe method isn't known
- Minimum 2 years' experience in a FOH supervisory or Duty Manager role in a high-volume hospitality venue
- Current LCQ (Licence Controller Qualification)
- Current General Manager's Certificate (New Zealand)
- Willing to relocate in NZ
Desirable
- Experience in a full-service restaurant and bar environment
- Experience managing private functions and events
- Proficient in point-of-sale systems and basic Microsoft Office
Frequently Asked Questions
Is the salary disclosed for the Duty Manager / FOH Supervisor position at D2B?
The salary for this Duty Manager / FOH Supervisor role at D2B is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Duty Manager / FOH Supervisor position at D2B located?
This Duty Manager / FOH Supervisor role at D2B is based in Tabuk, Tabuk Province, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Duty Manager / FOH Supervisor role at D2B full-time or part-time?
This is listed as a Full time position. It is posted as a Duty Manager / FOH Supervisor role in the RecOps department at D2B.
Which team or department does the Duty Manager / FOH Supervisor at D2B belong to?
This Duty Manager / FOH Supervisor position is part of the RecOps department at D2B. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Duty Manager / FOH Supervisor position at D2B?
Click the "Apply Now" button on this page. You will be redirected to D2B's official application portal hosted on workable where you can submit your application directly.
When was the Duty Manager / FOH Supervisor job at D2B posted?
This Duty Manager / FOH Supervisor position at D2B was posted on Aug 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Duty Manager / FOH Supervisor
D2B
You'll be redirected to D2B's official application page on workable.