About this role

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Rixos Al Mairid is seeking a proactive Duty Manager to oversee daily hotel operations, ensure guest satisfaction, and resolve issues promptly. The role acts as the property representative in the absence of senior management.. 

Key Responsibilities: 

• Operational Oversight: Supervise hotel departments during assigned shifts. 

• Guest Relations: Address and resolve guest concerns and service requests. 

• Coordination: Liaise with department heads to ensure seamless service. 

• Incident Management: Respond to emergencies and document incidents. 

• Reporting: Compile shift reports and communicate key updates to management.

Qualifications

  • Minimum 2–3 years of experience as a Duty Manager or in a similar Front Office supervisory role, preferably in a luxury hotel.

  • Bachelor’s degree or diploma in Hospitality Management, Hotel Management, or a related field.

  • Strong leadership, problem-solving, guest relations, and complaint-handling skills.

  • Excellent communication and interpersonal skills, with proficiency in hotel property management systems (PMS).

  • Ability to work flexible shifts, including weekends and public holidays.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Duty Manager position at accorhotel?
The salary for this Duty Manager role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Duty Manager position at accorhotel located?
This Duty Manager role at accorhotel is based in Ras Al-Khaimah, Ras al Khaimah, United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Duty Manager role at accorhotel full-time or part-time?
This is listed as a Full time position. It is posted as a Duty Manager role at accorhotel.
How do I apply for the Duty Manager position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Duty Manager job at accorhotel posted?
This Duty Manager position at accorhotel was posted on Oct 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Duty Manager
accorhotel
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