DU Head

Job Summary

Delivery Lead / Head

Job Description:

• Lead and manage large-scale delivery programs with a minimum portfolio size of €150M+ and a team size of 2000+ professionals.
• Drive end-to-end delivery across Agile methodologies (SCRUM, Spotify, Kanban, Story Points).
• Manage diverse delivery models including Fixed Price, Time & Material (T&M), Outcome-based, and Managed Services.
• Ensure delivery readiness by identifying, onboarding, and mentoring talent (individuals and squads).
• Resolve delivery impediments with a hands-on, solution-oriented approach.

Solutioning and Technology Leadership

• Engage in customer conversations to conceptualize solutions, architectures, and delivery plans.
• Stay abreast of digital trends such as SRE, automation testing, predictive analytics, AI, and DevOps.
• Provide technical leadership across backend, frontend, data, and DevOps stacks.

People Management

• Foster a servant leadership culture, ensuring team integration with both HCL and customer environments.
• Drive career development, mentoring, and upskilling initiatives.
• Lead integration efforts for onsite teams with parent organization through townhalls, sprint meetings, and training.
• Collaborate with local agencies and universities for future talent acquisition and enablement.

Operational and Financial Management

• Own and manage P&L including revenue, margin, ARC, and utilization metrics.
• Act as the single point of contact (SPOC) for managing sales, delivery, and stakeholder relationships.
• Manage delivery teams of 200+ FTEs across onsite and offshore locations with revenue responsibility of €15–20M.

Customer and Stakeholder Engagement

• Lead customer and team communications, ensuring alignment with Agile governance and delivery progress.
• Proactively manage impediments and provide actionable solutions.
• Build strong relationships with internal and external stakeholders.

Qualifications:

Required

• 17–25 years of experience in IT delivery leadership roles.
• Proven track record in managing large Agile delivery programs.
• Strong communication and stakeholder management skills.
• Experience in managing delivery across multiple commercial models (Fixed Price, T&M, etc.).
• Hands-on experience in solutioning across backend, frontend, data, and DevOps technologies.
• Demonstrated ability to manage large-scale delivery units (€150M+ portfolio, 2000+ team size).
• Experience in Agile transformation using SCRUM, Spotify, Kanban, and Story Points.
• Strong financial acumen with P&L ownership experience.

Preferred

• Experience in building and scaling start-up teams within enterprise environments.
• Demonstrated ownership of outcomes and delivery in FPP mode, not just governance oversight.
• Real strength in fulfilment, and how they build and close the pipeline of the right talent.
• Experience in integrating distributed teams and fostering a unified organizational culture.
• Delivery excellence initiatives they have personally driven, and what they did differently
• The ability to manage the customer with a solution, not just a status report.
• Strategic thinking that can visualise and drive account growth.
• A genuine belief in training and growing engineers, and the ability to articulate how they do it.
  
  

Other Requirements

• Strong focus on team empowerment and growth.
• Familiarity with digital transformation trends such as SRE, automation testing, AI, and predictive analytics.
• Having banking domain knowledge will be an added advantage
• Experience in Agile governance and delivery measurement frameworks.
• Willingness to take full accountability for delivery outcomes, team performance, and customer satisfaction

Key Responsibilities

Delivery Lead / Head

Job Description:

• Lead and manage large-scale delivery programs with a minimum portfolio size of €150M+ and a team size of 2000+ professionals.
• Drive end-to-end delivery across Agile methodologies (SCRUM, Spotify, Kanban, Story Points).
• Manage diverse delivery models including Fixed Price, Time & Material (T&M), Outcome-based, and Managed Services.
• Ensure delivery readiness by identifying, onboarding, and mentoring talent (individuals and squads).
• Resolve delivery impediments with a hands-on, solution-oriented approach.

Solutioning and Technology Leadership

• Engage in customer conversations to conceptualize solutions, architectures, and delivery plans.
• Stay abreast of digital trends such as SRE, automation testing, predictive analytics, AI, and DevOps.
• Provide technical leadership across backend, frontend, data, and DevOps stacks.

People Management

• Foster a servant leadership culture, ensuring team integration with both HCL and customer environments.
• Drive career development, mentoring, and upskilling initiatives.
• Lead integration efforts for onsite teams with parent organization through townhalls, sprint meetings, and training.
• Collaborate with local agencies and universities for future talent acquisition and enablement.

Operational and Financial Management

• Own and manage P&L including revenue, margin, ARC, and utilization metrics.
• Act as the single point of contact (SPOC) for managing sales, delivery, and stakeholder relationships.
• Manage delivery teams of 200+ FTEs across onsite and offshore locations with revenue responsibility of €15–20M.

Customer and Stakeholder Engagement

• Lead customer and team communications, ensuring alignment with Agile governance and delivery progress.
• Proactively manage impediments and provide actionable solutions.
• Build strong relationships with internal and external stakeholders.

Qualifications:

Required

• 17–25 years of experience in IT delivery leadership roles.
• Proven track record in managing large Agile delivery programs.
• Strong communication and stakeholder management skills.
• Experience in managing delivery across multiple commercial models (Fixed Price, T&M, etc.).
• Hands-on experience in solutioning across backend, frontend, data, and DevOps technologies.
• Demonstrated ability to manage large-scale delivery units (€150M+ portfolio, 2000+ team size).
• Experience in Agile transformation using SCRUM, Spotify, Kanban, and Story Points.
• Strong financial acumen with P&L ownership experience.

Preferred

• Experience in building and scaling start-up teams within enterprise environments.
• Demonstrated ownership of outcomes and delivery in FPP mode, not just governance oversight.
• Real strength in fulfilment, and how they build and close the pipeline of the right talent.
• Experience in integrating distributed teams and fostering a unified organizational culture.
• Delivery excellence initiatives they have personally driven, and what they did differently
• The ability to manage the customer with a solution, not just a status report.
• Strategic thinking that can visualise and drive account growth.
• A genuine belief in training and growing engineers, and the ability to articulate how they do it.
  
  

Other Requirements

• Strong focus on team empowerment and growth.
• Familiarity with digital transformation trends such as SRE, automation testing, AI, and predictive analytics.
• Having banking domain knowledge will be an added advantage
• Experience in Agile governance and delivery measurement frameworks.
• Willingness to take full accountability for delivery outcomes, team performance, and customer satisfaction

Skill Requirements

Other Requirements