Management Trainee - East Coast
SwiftX Inc.
DSP Management Sr Expert
SwiftX Inc.· Operations Center
About this role
- Manage DSP onboarding, qualification review, and operational approval processes
- Establish and maintain DSP operational standards, policies, and governance procedures
- Monitor and manage DSP KPI performance, including delivery quality, service levels, timeliness, and operational compliance
- Develop and enforce DSP penalty and accountability mechanisms
- Conduct DSP operational audits and compliance reviews
- Lead DSP training programs and operational policy communication
- Manage DSP performance evaluations and ranking systems
- Implement underperformance management and elimination processes when necessary
- Support DSP pricing management, rate evaluation, and operational cost control
- Monitor customer service quality and drive continuous improvement initiatives
- Collaborate closely with operations, dispatch, safety, and finance teams to optimize DSP management processes
- Support peak season DSP capacity planning and operational stability
- Bachelor’s degree preferred
- 5+ years of experience in logistics operations, transportation management, vendor management, or last-mile delivery operations
- Strong understanding of DSP operations, carrier management, and logistics service quality control
- Experience managing operational KPIs, compliance programs, and vendor performance
- Strong analytical, communication, and leadership skills
- Ability to manage multiple stakeholders in a fast-paced operational environment
- Excellent problem-solving and project management abilities
- Bilingual in Mandarin and English
- Pay Range: 70k-95k
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance, Dental and Vision Insurance, STD/LTD
Frequently Asked Questions
Is the salary disclosed for the DSP Management Sr Expert position at SwiftX Inc.?
The salary for this DSP Management Sr Expert role at SwiftX Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the DSP Management Sr Expert position at SwiftX Inc. located?
This DSP Management Sr Expert role at SwiftX Inc. is based in Eastvale, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the DSP Management Sr Expert role at SwiftX Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a DSP Management Sr Expert role in the Operations Center department at SwiftX Inc..
Which team or department does the DSP Management Sr Expert at SwiftX Inc. belong to?
This DSP Management Sr Expert position is part of the Operations Center department at SwiftX Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the DSP Management Sr Expert position at SwiftX Inc.?
Click the "Apply Now" button on this page. You will be redirected to SwiftX Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the DSP Management Sr Expert job at SwiftX Inc. posted?
This DSP Management Sr Expert position at SwiftX Inc. was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
DSP Management Sr Expert
SwiftX Inc.
You'll be redirected to SwiftX Inc.'s official application page on workable.