DreamWorks Technology - Asset Management Technician

Company Description

DreamWorks Animation is looking for more adventurous dreamers who shoot for the moon. We tell stories about the journeys our unconventional heroes take to make dreams come true. As a growth-minded studio, we pride ourselves on being one of the world's leading producers of high-quality, award-winning, animated films and series, reaching consumers around the globe. We push to feel more, laugh more, and build immersive new worlds.

DreamWorks creates a diverse array of original content in a variety of formats, delivering compelling stories with unique characters. We place tremendous value on the experiences our talent brings to the table from their own non-traditional paths to success. We believe in frequent communication and that transparency and trust yield the best work. We are a community of artists, technologists, innovators, and creators, who are passionate about animation and also happen to love eating lunch together. 

DreamWorks seeks a Full Time Asset Management Technician for the Digital Operations department in Glendale, CA.

If you are part of the fandom and believe teamwork makes the dream work, join us in #livingthedream and #doingyourdreamwork!

Job Description

“What would you say you do here?”

• Setting up, installation and relocation of computer workstations, desktops, laptops and other technology hardware.
• Performs software installation deskside and using remote tools.
• Assists with organization and cabling of technology equipment, computer setups.
• Provide excellent communication and customer service with the ability to provide professional, courteous and effective support to staff at all levels of the organization. 
• Conducts daily physical inventory of assets and updates to the Asset tracking Database.
• Demonstrate commitment to resolving issues efficiently while maintaining a positive, helpful attitude
• Ensures assets are tracked and cataloged with timely ticket tracking updates of ongoing work

Qualifications

“What do I need to have in order to do this job?”

• Proficient with electronics and computer knowledge is necessary; Windows, Mac, and Linux/Unix OS experience.
• Basic/intermediate hardware and software troubleshooting skills required.
• Possess good mechanical ability and knowledge of computer hardware (SSD, CPU, GPU, KVM)
• Detail oriented with the desire to learn, grow technically.
• Works well within a team environment as well as independently 
• Excellent organizational and task completion skills
• Flexible schedule to support nights and weekends occasionally
• Strong written and verbal communication skills required
• Able to lift up to 50 pounds on a consistent basis 
• Excellent user support skills

"What can I offer?”

• Upgrading computer hardware and software. (SCCM and Jamf experience preferred)
• Tracking and documenting work in a ticketing system.
• Working knowledge with Google and MS Office Suite
• Cable management and inventory control experience 
• Knowledge of Adobe Creative Cloud
• Experience with hardware inventory and auditing

Required On-Site: This position is required to be performed full-time from a DreamWorks-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $62,000 - $70,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.