Customer Service Lead - Floater
netvendor
Document Processing Supervisor
netvendor· Processing
About this role
About NetVendor
NetVendor is the leading solution for property management professionals seeking to simplify vendor
relationships and streamline maintenance operations. Our comprehensive suite of software products
empowers clients to ensure vendor compliance, optimize maintenance operations, and facilitate
seamless bidding, all with a commitment to professionalism, precision, and trust.
About the Job
We're looking for a motivated Document Processor Supervisor to lead a high-performing team at the
heart of our operations. If you love bringing order to complexity, developing people, and driving
continuous improvement, this role is for you.
Responsibilities
Team Leadership & Management
• Supervise and support frontline employees for the Data Processing Team
• Conduct regular coaching sessions, performance reviews, and one-on-ones
• Monitor attendance, scheduling, and workload distribution
• Motivate team members to achieve individual and team goals
• Assist with hiring, onboarding, and training new employees
• Foster a collaborative and customer-focused work environment
Data Processing Operations
• Provide direction and guidance to team members when needed to ensure promptly and efficient
handling of requests.
• Continuously evaluate workflows and procedures, recommending improvements to enhance
efficiency.
Performance Monitoring
• Track team KPIs and operational metrics
• Review processing queues, response times, and productivity reports
• Identify process improvement opportunities
• Provide actionable feedback and coaching based on performance data to front line employees
• Prepare reports for management on team performance and trends
Process & Compliance
• Ensure adherence to company policies, security standards, and SOPs
• Maintain accurate documentation and workflows
• Support implementation of new tools, systems, and procedures
• Promote continuous improvement initiatives
Qualifications
• High school diploma or GED
• 1-2 years of relevant work experience
• Sharp attention to detail and strong written communication
• Highly organized with the ability to juggle multiple projects without missing a beat
• Comfortable working independently and collaboratively
• Proficiency in basic computer tools (keyboard, 10-key, Adobe)
• Basic insurance knowledge is a plus
• A positive, professional attitude and a passion for consistency
NetVendor’s Benefits Package
• Medical, dental, and vision insurance
• HSA, FSA, and DCFSA
• Long- and short-term disability insurance
• Company-paid standard life insurance
• Generous paid time off policy
• Paid holidays: 7 per year + 1 floating holiday
• Maternity Leave
• 401(k) with company match
• Employee Assistance Program
NetVendor is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy or related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws.
Frequently Asked Questions
Is the salary disclosed for the Document Processing Supervisor position at netvendor?
The salary for this Document Processing Supervisor role at netvendor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Document Processing Supervisor position at netvendor located?
This Document Processing Supervisor role at netvendor is based in Hybrid, Tualatin, Oregon, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Document Processing Supervisor role at netvendor full-time or part-time?
This is listed as a Full Time Non Exempt position. It is posted as a Document Processing Supervisor role in the Processing department at netvendor.
Which team or department does the Document Processing Supervisor at netvendor belong to?
This Document Processing Supervisor position is part of the Processing department at netvendor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Document Processing Supervisor position at netvendor?
Click the "Apply Now" button on this page. You will be redirected to netvendor's official application portal hosted on bamboohr where you can submit your application directly.
When was the Document Processing Supervisor job at netvendor posted?
This Document Processing Supervisor position at netvendor was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Document Processing Supervisor
netvendor
You'll be redirected to netvendor's official application page on bamboohr.