Dispatcher
casella
Dispatcher
trinityair· Dispatch
About this role
Overview
Dispatcher Overview:
Looking to Trade Up? As a Dispatcher, you are in the most dynamic role within the industry. You are the heartbeat of the company and interact with all functions (call center, customers, technicians, and management) in support of your primary role: ensure calls are prioritized according to urgency and importance and the right technician is sent. You will also be the primary communication conduit and trusted advisor for technicians in the field - while they are responding to calls, you will provide updates on customers, service call requests, traffic, obstacles, and other requirements as necessary.
Responsibilities:
- Assign service calls to technicians using sound judgment to make quick decisions based on job complexity, technician ability, and location
- Work closely with management to balance the workload for technicians
- Keep track of the technicians’ schedules and dynamically adjust as conditions change over the course of the day
- Interact with technicians regularly and act as a coach/cheerleader to keep them motivated
- Respond to special requests from customers related to jobs performed by a technician
- Follow up on all pending/recommended work
- Contact customers with parts pending and the status of parts
What We Offer You:
- Robust benefits package – health, dental, vision insurance, 401k match, and more
- Paid Training, Paid Holidays, and PTO
- On-going training & development, & growth opportunities
- Work side-by-side with the BEST in the industry!
Core Competencies:
- Decisive; comfortable making decisions in ambiguous situations
- Great communicator; Has strong verbal and written communication skills
- Team player; enjoys working with various departments and stakeholders
- Adaptable; enjoys operating in a fast-paced, dynamic environment
- Digitally agile; Easily navigates through multiple software systems and windows
What do you need?
- Ability to work 7 AM to 4PM Monday - Friday (both with an hour lunch break).
- Prior Dispatcher experience, preferably within the home-service industry (HVAC, Plumbing, Electric)
- Microsoft Office Suite experience required
- Strong communication skills - written & verbal
- Able to multi-task, work independently, & strong organizational skills
- Familiarity with greater Peachtree City area
Frequently Asked Questions
What is the salary for the Dispatcher role at trinityair?
The listed salary for this Dispatcher position at trinityair is USD 20–22/yr. This is an FULL TIME role.
Where is the Dispatcher position at trinityair located?
This Dispatcher role at trinityair is based in Peachtree City, GA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatcher role at trinityair full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Dispatcher role in the Dispatch department at trinityair.
Which team or department does the Dispatcher at trinityair belong to?
This Dispatcher position is part of the Dispatch department at trinityair. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dispatcher position at trinityair?
Click the "Apply Now" button on this page. You will be redirected to trinityair's official application portal hosted on icims where you can submit your application directly.
When was the Dispatcher job at trinityair posted?
This Dispatcher position at trinityair was posted on Aug 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatcher
trinityair · 💰 USD 20–22/yr
You'll be redirected to trinityair's official application page on icims.