Dispatch Supervisor
usa-titanmaterials
Dispatch Supervisor
plumblineservices· Dispatch
About this role
Overview
Plumbline Services is currently seeking Dispatch Supervisor to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. This person will supervise the dispatch team, their daily activity and schedules, and performance of the team. This is a key position, reporting to our Dispatch manager. This is an onsite, in-office position.
What's in it For Me?
- Market Value Compensation between 45,000 - 60,000 a year
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EPA, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
Responsibilities
What Will I Do?
- Ensure the team is meeting metrics as set by company standards.
- Assist with Dispatch questions and training.
- Daily reporting in Excel
- Coaching including weekly check ins and monthly reviews.
- Manage and Distribute duties amongst your team
- Support and coordinate with field staff and department supervisors
- Monitor the dispatch board for technician management and capacity
- Monitor same day and next day routing
- Payroll timecard corrections and approvals
- Engage and Drive team motivation
- Report to Dispatch Manager
- Must be flexible with shifts
Qualifications
Do I have What it Takes?
- High level of call center and/or dispatch experience in HVAC, Plumbing or Electric industry (2-3-years)
- 2+ Years experience working as a Lead/Supervisor specifically overseeing a team (experience includes check ins, reviews, or any type of one on ones with employees)
- Strong computer skills
- Advanced verbal and written communication
- Ability to drive and motivate other team members
- Friendly and outgoing
- High School Diploma or equivalent
- Must be able to pass a background check and drug screen
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Frequently Asked Questions
What is the salary for the Dispatch Supervisor role at plumblineservices?
The listed salary for this Dispatch Supervisor position at plumblineservices is USD 45K–60K/yr. This is an FULL TIME role.
Where is the Dispatch Supervisor position at plumblineservices located?
This Dispatch Supervisor role at plumblineservices is based in Centennial, CO, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatch Supervisor role at plumblineservices full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Dispatch Supervisor role in the Dispatch department at plumblineservices.
Which team or department does the Dispatch Supervisor at plumblineservices belong to?
This Dispatch Supervisor position is part of the Dispatch department at plumblineservices. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dispatch Supervisor position at plumblineservices?
Click the "Apply Now" button on this page. You will be redirected to plumblineservices's official application portal hosted on icims where you can submit your application directly.
When was the Dispatch Supervisor job at plumblineservices posted?
This Dispatch Supervisor position at plumblineservices was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatch Supervisor
plumblineservices · 💰 USD 45K–60K/yr
You'll be redirected to plumblineservices's official application page on icims.