Dispatch Coordinator
Remote Recruitment
Dispatch Coordinator
About this role
Salary: R29 000 – R32 000 per month
Remote Recruitment is hiring a Dispatch Coordinator for a UK-based employer, fully remote from South Africa.
Role overview
You'll own the daily dispatch schedule for a UK business — booking carriers, tracking shipments, and getting ahead of delays before the customer notices them.
Most days run to plan. The value you add is on the days they do not, when a carrier misses a collection and someone needs to fix it before the customer calls.
You will work UK business hours from home, as part of a South African team placed directly with established UK employers.
Key responsibilities
- Plan and book daily collections and deliveries with carriers
- Produce shipping labels, manifests and export paperwork
- Track shipments in transit and resolve exceptions with carriers
- Keep customers and internal teams updated on delivery status
- Investigate late, damaged or missing deliveries and log claims
- Report on carrier performance and dispatch volumes
What you'll need
- Experience coordinating dispatch, courier or delivery operations
- Familiarity with carrier portals such as DPD, DHL, UPS or Royal Mail
- Confident handling exceptions and chasing resolution
- Strong Excel or Google Sheets skills for scheduling and reporting
- Clear communication under time pressure
Nice to have
- Exposure to international shipping and customs paperwork
- Experience with a WMS or TMS platform
- Understanding of SLA and delivery performance reporting
What's on offer
- 100% remote, working from anywhere in South Africa
- UK business hours, 09:00–17:00 UK time (11:00–19:00 SAST)
- Direct exposure to an established UK business
- Long-term, stable placement with room to grow
Remote Recruitment places South African professionals with UK businesses for long-term, fully remote roles.
Frequently Asked Questions
Is the salary disclosed for the Dispatch Coordinator position at Remote Recruitment?
The salary for this Dispatch Coordinator role at Remote Recruitment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Dispatch Coordinator job at Remote Recruitment remote?
Yes, this Dispatch Coordinator position at Remote Recruitment is remote, with team members based in Remote, South Africa. You can work from home or anywhere in the supported regions.
Is the Dispatch Coordinator role at Remote Recruitment full-time or part-time?
This is listed as a Full time position. It is posted as a Dispatch Coordinator role at Remote Recruitment.
How do I apply for the Dispatch Coordinator position at Remote Recruitment?
Click the "Apply Now" button on this page. You will be redirected to Remote Recruitment's official application portal hosted on workable where you can submit your application directly.
When was the Dispatch Coordinator job at Remote Recruitment posted?
This Dispatch Coordinator position at Remote Recruitment was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatch Coordinator
Remote Recruitment
You'll be redirected to Remote Recruitment's official application page on workable.