Director, Technical Program Management

Position Summary...

What you'll do...

Program Planning DevelopmentRequires knowledge ofProgram management techniques tools and frameworks Benefits analysis Program planning tools and techniques Communication tools and processesTo define goals stage gates critical delivery paths and key deliverables for largescale programs that incorporate multiple programs with dependencies across multiple areas of work timelines and resource constraints Secures commitments for program scopes delivery dates and resources and manages crossfunctional dependencies across multiple areas of work Resolves ambiguous situations with conflicting business and product strategies and independently drives clarity to program teamsleadership on strategy and endtoend technology solutions Identifies synergies overlaps and waste for program tracks across multiple areas of work and mentors team members Drives initiatives to improve ways of working Technical ExpertiseRequires knowledge ofTechniques to translate requirements for software for example design architecture testing hardware for example system design hardware selection assets or platform capabilities cloud infrastructure pipeline orchestration database network Systemplatform design concepts components and architecture Emerging tools and technologiesProductFeature Technical Design Services APIs and technologies within assigned teamsareas Software platforms andor Information security standards and guidelines Infrastructure components for example network storage compute cloud data and development platforms Hardwaresoftware lifecycles EOL upgrades migrations Site Reliability Engineering concepts observability monitoring preproduction checklists incident management Cloud computing technologies Service management concepts ITIL frameworkTo lead and broker agreement on endtoend highlevel system solution design of mediumhighcomplexity systems through an understanding of endtoend systems Proactively identifies system limitations scaling factors and boundary conditions and rationalizes overall architectural decisions Establishes processes and guidelines to drive effective defect management including defect visibility defect prioritization defect resolution and defect prevention across a domain Contributes and assists in reviewing design decisions to ensure engineering design and product teams are focused on solutions for customers and business stakeholders Reviews delivery plans and incorporates detailed understanding of existing and future product use cases as part of delivery plans including applications for example Systems and services across item and customer lifecycles infrastructure for example OS Network Stores Compute Cloud and securityrelated impacts and dependencies to ensure quality outcomes for new initiatives and the modernization for example EOL Legacy system retirement Upgrades of existing technology stacks Proactively identifies and prevents duplicative efforts decouples dependencies and resolves misalignment by leveraging existing solutions capabilities and technologies across initiatives For mediumhighcomplexity initiatives translates end outcomes into systemplatformsecuritylevel elements across multiple engineering componentsteams to ensure business goals are achieved Mentors team members to understand the componentlevel view and overarching impacts on end goals Automates repeatable processes and tasks and implements tools to reduce overhead and increase the velocity of engineering teams Establishes methods for effective launches drives technical decisions within initiatives and mentors team members to assess engineering practices Create simple modular extensible and functional design in adherence to requirements for multiple productssolutions within a domain Understands customer requirements and architectural requirements relevant for all products within a domain in line with customer expectations Leveraging Domain KnowledgeRequires knowledge ofEssential aspects of a specific businessdomain area Industry trends market segments and competitor activities Domainrelated terms and success metrics relevant to program contextTo demonstrate an awareness of various principles processes relevant technology ways of working and terminologies across a domain Extends program plans to incorporate elements of communications marketing and field service management Leads discussions and conducts impact analysisdue diligence to guide decisions on build versus buy Identifies areas for the implementation of new processes automation techniques and updated ways of working while understanding the impacts on interdependent domains Proactively researches new processes and automation techniques used across domains and industries to influence product roadmaps Deliver Program ResultsRequires knowledge ofRisk management methodologies Project management tools techniques and methodologies Project tracking tools dashboards and reports Financial management tools and processes Budgeting and internal and external programs Change management Critical paths Negotiation methodologiesTo drive monitoring for multiple programs and decomposes performance metrics for programs into measures for different projects Independently identifies key risks determines severity creates mitigation plan determines likelihoods and manages issues to unblock a program with little guidance Assesses and manages the likelihood and impacts on multiple areas of workEscalates issues to relevant stakeholders to unblock teams Ensures the effective use of program budgets by ensuring teams work together on the highest value efforts for example clear priorities resource alignment and are unblocked in completing those efforts for example tracking and managing dependencies Ensures systems underutilized are released for example staging and testing environments scaled down after production release Identifies existing work that no longer brings enough added value Owns and drives complex largescale program executes lifecycles and mentors team members on best practices Dynamically reassesses and refines roadmaps navigating through changes to arrive at paths to green for programs at risk Proactively implements processes and tactics to accelerate timelines Defines implements and improves standard scalable measurable and repeatable workflows and processes for crossfunctional teams Defines goals and objectives for a vague program and breaks the program down into subprojects and subprocesses that can be executed in parallel by various teams Simplifies concurrent deliverables and seamlessly manages queuing for engineering teams spanning development cycles and testing progress for multiple teams across a program Defines and establishes prioritization frameworks for the dynamic resequencing of a portfolio of initiatives Influential Communication for AlignmentRequires knowledge ofApplication and allocation of business communication stylestechniques Communication channelsmediums Program management documents Qualitative and quantitative data management for example feedback facts analysisTo guide and influence program participantsstakeholders to focus on decision points options for end outcomes and solutions that unblockderisk and keep programs on track Mentors team members on communication styles and modifies communication styles according to stakeholder requirements Leverages factbased data and analytics insights to build a cohesive narrative and present options solutions and decisions in a clear concise and meaningful way Provides timely feedback and seeks internalizes and utilizes feedback received in a systemic manner for example modifies standard operating procedures at the team level Leads complex discussions and presents nonpartisan points of view and whitepapers to drive alignment and influence outcomesCreates various artifacts that provide a streamlined overview of broad scopes of work and navigates through complex changes according to audience Analytical Problem SolvingRequires knowledge ofData analysis and research Problemsolving techniques and frameworks Datadriven and factbased decisionmaking techniquesmethodologies Impact analysis and course correction techniquesmethodologies Precedence and use cases for business problems Barriers to effective problem solving for example confirmation bias mental set functional fixedness groupthink paradigm blindnessTo define program success metrics through the extraction of insights Identifies difficult problems and systemic gaps that may seem invisibleavoidable on assigned programs Extracts insights and promotes the value of insight extraction from multiple data sources Leads problemsolving efforts for complex and ambiguous problems questions assumptions to clarify articulation of the problem and coaches team members Mentors team members on factfinding techniques diagnostic tools and judgment to identify and break down business problems Program Stakeholder ManagementRequires knowledge ofStakeholder identification and engagement Processes and ways of working across various groups Relationship management techniques Techniques to manage conflicting stakeholder priorities and ambiguity Stakeholder management strategyTo proactively engage with the stakeholders as required to inform about program priorities streamlines multiple processes towards a single roadmap and coaches team members on typical stakeholder engagement Actively secures program stakeholder buyin for program roadmaps Seeks ideas and drives consensus toward program deliverables according to defined scopes and timelines Connects program stakeholders to discuss and align different approaches and resolves conflicts to arrive at common solutions Supports and fosters understanding among stakeholders on significant program changes Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvement opportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruiting selecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new and existing talent Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices developing consequences for violations or noncompliance and supporting the Open Door Policy Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriate business plans and initiatives and supporting associate efforts in these areas Respect the Individual Builds highperforming teams seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all Respect the Individual Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities builds the talent pipeline fosters an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customer and company and regularly recognizes others contributions and accomplishments supports strategies and drives initiatives that attract and retain the best talent Respect the Individual Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by taking action to advance opportunity sustainability community and integrity eg creating fair opportunities for associates and suppliers driving local giving efforts Act with Integrity Ensures that teams follow the law our code of conduct and company policies promotes an environment where associates feel comfortable sharing concerns and models our culture of nonretaliation listens to concerns raised by associates and takes action and enables others to do the same holds self and teams accountable for achieving results in a way that is consistent with our values Act with Integrity Acts as an altruistic servant leader and is consistently humble selfaware Serve our Customers and members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acting with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers Serve our Customers and members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and implementing strategies Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions and fosters an environment that supports learning innovation learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks Strive for Excellence Drives continuous improvements supervises the adoption of new technology and supports digital disruption in line with Walmarts business model At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 9 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 5 years’ experience in product design., Supervisory, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

805 Respect, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.