Director, SME for Financial Crime and Compliance Practice

Job Title:

Job Description

Drive strategic growth. Shape complex deals. Help organisations navigate risk with confidence.

At Concentrix, we partner with more than 2,000 organisations globally, including over 95 Fortune 500 companies, to transform customer experiences through innovative technology and human-centred solutions.

We're looking for an accomplished Director, Specialty Sales – Financial Crime, Risk and Compliance Practice to lead growth across Australia, New Zealand and selected South East Asian markets. This is a high-impact individual contributor role for a strategic enterprise sales leader with deep expertise in Risk and Compliance solutions, who thrives on opening new markets, winning complex deals and building trusted relationships with senior executives. You'll play a pivotal role in helping organisations address evolving regulatory requirements, strengthen governance and compliance capabilities, and mitigate business risk through Concentrix's technology-enabled solutions.

The Opportunity

As the Director, Specialty Sales – Financial Crime, Risk and Compliance Practice, you'll own the growth strategy for one of Concentrix's strategic solution portfolios. Leveraging your expertise in Financial Crime, Risk and Compliance, you'll identify, shape and close complex enterprise opportunities by partnering with clients to solve their most pressing regulatory, operational and business challenges.

Working closely with Account Executives, Practice Leaders and global sales teams, you'll lead complex pursuits, influence executive stakeholders and position Concentrix as a trusted advisor. You'll bring a consultative, value-led approach to helping organisations improve compliance, reduce risk and achieve stronger business outcomes through innovative technology and managed services.

What You'll Bring

We're looking for a commercially driven sales hunter with a proven track record of winning new enterprise business.

You'll bring:

• Extensive experience in enterprise B2B sales within technology services, business process outsourcing (BPO), customer experience or digital transformation within Financial Crime, Risk and Compliance.
• Demonstrated success exceeding sales targets in a quota-carrying role.
• Experience leading complex, consultative sales cycles involving multiple stakeholders and long sales engagements.
• Strong executive presence with the ability to influence and engage C-level decision-makers.
• Expertise in solution selling, commercial negotiations and value-based sales methodologies.
• Experience working within global, matrixed organisations.
• Strong knowledge of CRM platforms such as Salesforce.
• A collaborative mindset with the ability to bring together technical, commercial and delivery teams to win strategic opportunities.

Experience within Enterprise Sales, Financial Crime, Risk & Compliance solutions, customer experience and technology-enabled services is essential.

Success in this role comes from combining deep domain expertise, commercial acumen and executive presence with the ability to navigate complex buying environments and consistently deliver sustainable revenue growth.

Why Concentrix?

At Concentrix, you'll join a high-performing global organisation where innovation, collaboration and career growth are at the heart of everything we do. You'll work alongside industry experts, influence strategic client outcomes and help shape the future of customer engagement across some of the world's most recognised brands.

If you're an experienced enterprise sales leader who enjoys creating opportunities, solving complex business challenges and delivering measurable commercial outcomes, we'd love to hear from you.

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