Director, Sales Operations
About this role
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com.
The Director of Sales Operations role operates as a trusted advisor to Sales leadership, owning critical cross-functional initiatives, supporting data-driven decision-making, and ensuring alignment across Sales, Marketing, Product, and Partnerships.
This position requires a highly strategic operator who can influence without authority, lead complex programs end-to-end, and translate business priorities into scalable execution frameworks.
What You’ll Do
- Plan and help facilitate global Quarterly Business Reviews (QBRs)
- Coordinate global account planning frameworks, ensuring consistency, rigor, and alignment across regions and leadership.
- Serve as the liaison between Sales and Marketing, establishing alignment on shared priorities, planning cycles, and go-to-market execution.
- Drive strategic alignment with Product, ensuring visibility into roadmap priorities, tracking of key product requests, and alignment on enablement and product mix optimization
- Partner with Partnerships leadership to define prioritization frameworks and ensure Sales alignment on strategic partner initiatives.
- Represent Sales in enterprise technology programs
- Architect and manage global sales communications strategy, including executive-level updates, all-hands, and regional leadership forums, ensuring clarity, consistency, and alignment.
- Establish scalable processes for tracking and prioritizing product feedback and requests from Sales leadership.
- Support critical Sales and Customer Success initiatives
- Provide strategic input into talent planning by identifying capability gaps, supporting talent mapping, and aligning with performance frameworks
What You Have:
- 10+ years experience in n Sales Operations, Revenue Operations, Business Operations, or Strategy roles within high-growth or global organizations.
- Proven experience operating at a senior level within Sales Operations, Revenue Operations, or Strategy in a global, high-growth environment.
- Demonstrated ability to lead complex, cross-functional initiatives without direct authority.
- Strong executive presence with experience supporting senior Sales leadership.
- Deep analytical and strategic thinking capabilities, with a track record of translating insights into action.
- Exceptional communication and stakeholder management skills across technical and non-technical audiences.
#LI-BC1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
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All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to security@yext.com.
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