Director, Research & Consulting

transunion· TransUnion LLC
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📍 Eagle - D.F. Del. Miguel HidalgoFull time

About this role

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Team Overview

The Research & Consulting team serves as a strategic thought leadership function within TransUnion's Financial Services business. The team develops market-leading research and analytics that help lenders understand consumer behavior, emerging risks, and growth opportunities, while strengthening TransUnion's position as a trusted advisor in the marketplace. This role reports to the Senior Director, Research & Consulting. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

  • Lead the development and execution of advanced consumer lending research initiatives that identify market trends, consumer behavior patterns, and emerging risk and growth opportunities for lenders.
  • Translate research findings and data-driven insights into actionable business strategies that support customer decision-making and drive revenue-generating opportunities.
  • Serve as a recognized subject matter expert on consumer credit, lending practices, risk management, and financial services trends across the customer lifecycle.
  • Partner with Sales and client-facing teams to elevate customer conversations, provide industry expertise, and support complex solution discussions with executive-level stakeholders.
  • Represent TransUnion at industry conferences, customer events, advisory boards, and media engagements to strengthen the company's thought leadership presence and market credibility.
  • Author research reports, white papers, articles, and industry publications that communicate market insights and reinforce TransUnion's leadership position.
  • Lead the creation and management of customer advisory boards, facilitating strategic discussions with senior lending executives regarding industry trends, product innovation, and research priorities.
  • Educate sales and business teams on lending concepts, regulatory developments, economic factors, risk strategies, and consumer credit trends to enhance consultative selling capabilities.
  • Build and maintain trusted relationships with customers by providing strategic guidance, industry expertise, and consultative support on critical business challenges.
  • Monitor industry developments, competitive offerings, and regulatory changes to inform internal stakeholders and customers of emerging opportunities and risks.

Required Knowledge And Experiences

  • 10+ years of experience in financial services, retail banking, lending, risk management, consulting, or related industries, with demonstrated expertise in consumer credit and lending operations.
  • Extensive knowledge of consumer lending products, credit risk practices, customer lifecycle management, and the application of credit data solutions to business challenges.
  • Experience designing and leading quantitative research initiatives, including study design, data analysis, interpretation of findings, and executive-level presentation of results.
  • Advanced understanding of economic, regulatory, and market factors that influence consumer lending behavior and financial institution performance.
  • Master's degree or higher in Economics, Statistics, Finance, Operations Research, Banking, or a related quantitative discipline, or equivalent professional experience.
  • Proven ability to lead complex cross-functional initiatives and influence senior stakeholders without direct reporting authority.

Required Technical Skills

  • Advanced data analysis and research methodologies, including statistical analysis and insight generation from large and complex datasets.
  • SQL (Structured Query Language) for data extraction, manipulation, and analysis.
  • Experience with analytical tools such as R, Python, SAS, or similar statistical platforms.
  • Advanced proficiency with Microsoft Excel, PowerPoint, and Word for analysis, storytelling, and executive communication.
  • Strong data visualization and presentation capabilities to communicate complex findings to both technical and executive audiences.

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

  • Executive-level public speaking experience, including keynote presentations at industry conferences or customer events.
  • Media relations experience, including print, television, radio, or social media thought leadership activities.
  • Experience managing customer advisory boards, executive councils, or industry working groups.
  • Knowledge of emerging technologies, digital lending trends, artificial intelligence, and advanced analytics within financial services.
  • Experience mentoring analysts and developing research talent within a consulting, analytics, or financial services environment.

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TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

 

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.


TransUnion Job Title



Director, Research & Consulting

Frequently Asked Questions

Is the salary disclosed for the Director, Research & Consulting position at transunion?
The salary for this Director, Research & Consulting role at transunion is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Director, Research & Consulting position at transunion located?
This Director, Research & Consulting role at transunion is based in Eagle - D.F. Del. Miguel Hidalgo. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Director, Research & Consulting role at transunion full-time or part-time?
This is listed as a Full time position. It is posted as a Director, Research & Consulting role in the TransUnion LLC department at transunion.
Which team or department does the Director, Research & Consulting at transunion belong to?
This Director, Research & Consulting position is part of the TransUnion LLC department at transunion. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director, Research & Consulting position at transunion?
Click the "Apply Now" button on this page. You will be redirected to transunion's official application portal hosted on workday where you can submit your application directly.
When was the Director, Research & Consulting job at transunion posted?
This Director, Research & Consulting position at transunion was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Director, Research & Consulting
transunion
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