Director, Patient Services

beamtherapeutics· Commercial Strategy
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📍 Cambridge, MA💰 USD 210K–260K

About this role

Company Overview:

Beam Therapeutics is a biotechnology company committed to establishing the leading, fully integrated platform for precision genetic medicines. To achieve this vision, Beam has assembled a platform with integrated gene editing, delivery and internal manufacturing capabilities. Beam’s suite of gene editing technologies is anchored by base editing, a proprietary technology that is designed to enable precise, predictable and efficient single base changes, at targeted genomic sequences, without making double-stranded breaks in the DNA. This has the potential to enable a wide range of therapeutic editing strategies that Beam is using to advance a diversified portfolio of base editing programs. Beam is a values-driven organization committed to its people, cutting-edge science, and a vision of providing life-long cures to patients suffering from serious diseases.

Position Overview: 

Beam is looking for a Director, Patient Services, to join our growing Market Access team.  The Director, Patient Services will lead development and execution of the patient services strategy for risto-cel, Beam’s lead asset in development for sickle cell disease.  

Responsibilities: 

  • Lead patient services for risto-cel, including program design, operational planning, launch readiness, and execution.    
  • Develop practical patient support and reimbursement solutions that support brand strategy and overcome access barriers.  
  • Partner with Brand, Account Management, Field Market Access, Patient Advocacy, and Patient Operations to execute the Patient Services strategy.
  • Use data and analytics to monitor program performance, identify access and adherence barriers, evaluate cost and service trends, and recommend enhancements that improve patient and provider experience.
  • Partner with Senior Director, Trade & Distribution to manage Hub and patient services programs.
  • Ensure programs operate in alignment with applicable legal, regulatory, privacy, quality, pharmacovigilance, compliance, and internal policy requirements. 

Qualifications: 

  • Bachelor's degree required; advanced degree preferred with 15+ years of relevant experience.
  • 10+ years of progressive experience in the pharmaceutical or biotech industry with 8+ years in Patient Services, including field and / or strategy roles.  
  • Experience in developing billing & coding guides.
  • Experience in developing patient services strategies, including design of key program elements (e.g., financial assistance programs, travel & lodging, etc.)  
  • Experience in evaluating, researching, and securing OIG opinions and deep understanding of Anti-Kickback Statue regulations.  
  • Skills in Treatment Center engagement, education, and training  
  • Buy & bill and rare disease experience required; Experience in cell or gene therapy preferred.   
  • Experience working with cross-functional field teams.   
  • Excellent communication, presentation, and negotiation skills.
  • Proficiency with CRM systems, PowerPoint, and Excel.
  • Willingness to travel approximately 25% of the time/as needed 
  • Onsite requirements: Candidates are expected to come onsite 1-3 days per week 

The salary range below reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on several factors including, but not limited to, relevant experience, education, scope of job, internal comparisons, and market data.

Beam Pay Range
$210,000—$260,000 USD

Frequently Asked Questions

What is the salary for the Director, Patient Services role at beamtherapeutics?
The listed salary for this Director, Patient Services position at beamtherapeutics is USD 210K–260K. This is an full-time role.
Where is the Director, Patient Services position at beamtherapeutics located?
This Director, Patient Services role at beamtherapeutics is based in Cambridge, MA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Director, Patient Services at beamtherapeutics belong to?
This Director, Patient Services position is part of the Commercial Strategy department at beamtherapeutics. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director, Patient Services position at beamtherapeutics?
Click the "Apply Now" button on this page. You will be redirected to beamtherapeutics's official application portal hosted on greenhouse where you can submit your application directly.
When was the Director, Patient Services job at beamtherapeutics posted?
This Director, Patient Services position at beamtherapeutics was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Director, Patient Services
beamtherapeutics · 💰 USD 210K–260K
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You'll be redirected to beamtherapeutics's official application page on Greenhouse.