Director Patient Access and Scheduling

robbinsrecruiting· Healthcare
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📍 Atlanta, GA📍 Memphis, TNFull time💰 USD 110K–150K

About this role

Director of Patient Access & Scheduling

Atlanta, GA or Memphis, TN | Healthcare Operations

Robbins Recruiting Solutions is partnering with a growing, multi-site specialty healthcare organization to identify an experienced Director of Patient Access & Scheduling. This is a highly visible leadership opportunity for a hands-on healthcare operations leader who can build scalable processes, improve patient access, optimize scheduling and procedure capacity, and lead a high-performing centralized team.

The Director will oversee the patient journey from referral or physician order through authorization, scheduling, procedure readiness, and completed care. This leader will work closely with physicians, practice administrators, clinical teams, revenue cycle, ASC leadership, and operational leaders to improve access, reduce cancellations and schedule gaps, and create a consistent patient experience across multiple locations.

What You'll Lead

  • Centralized patient access and scheduling across multiple clinic and procedural locations
  • Patient and procedure scheduling, rescheduling, outreach, confirmations, and cancellation recovery
  • Staffing models, productivity standards, service levels, and workforce coverage
  • Processes surrounding prior authorization, insurance verification, patient clearance, and procedure readiness
  • Schedule optimization designed to reduce cancellations, no-shows, gaps, and lost procedure volume
  • Performance dashboards, KPIs, operating reviews, quality standards, and continuous improvement initiatives
  • Managers, supervisors, and frontline team members, creating strong accountability and consistent execution
  • Cross-functional initiatives with physicians, ASC leadership, revenue cycle, clinical teams, and site operations
  • Operational support for organizational growth, new locations, acquisitions, and integrations

The scope reflects the original position's emphasis on schedule stability, authorization coordination, data-driven performance management, and change leadership.

 

Requirements

    What We're Looking For

    • 7+ years of progressive healthcare operations, patient access, scheduling, ambulatory operations, or revenue-cycle front-end experience
    • 3+ years of leadership experience managing managers, supervisors, or sizable frontline teams
    • Experience leading centralized or multi-site patient access and scheduling operations
    • Strong understanding of prior authorization, insurance verification, pre-certification, financial clearance, and procedure readiness
    • Proven ability to use data, dashboards, KPIs, and operating rhythms to improve performance
    • Strong process-improvement, change-management, and project-management skills
    • Experience working effectively with physicians and senior operational leaders
    • Bachelor's degree or equivalent relevant experience

      • Experience within a multi-site specialty physician practice, ASC, procedural specialty, medical group, or other high-volume outpatient environment is highly preferred

Frequently Asked Questions

What is the salary for the Director Patient Access and Scheduling role at robbinsrecruiting?
The listed salary for this Director Patient Access and Scheduling position at robbinsrecruiting is USD 110K–150K. This is an Full time role.
Where is the Director Patient Access and Scheduling position at robbinsrecruiting located?
This Director Patient Access and Scheduling role at robbinsrecruiting is based in Atlanta, GA, Memphis, TN. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Director Patient Access and Scheduling role at robbinsrecruiting full-time or part-time?
This is listed as a Full time position. It is posted as a Director Patient Access and Scheduling role in the Healthcare department at robbinsrecruiting.
Which team or department does the Director Patient Access and Scheduling at robbinsrecruiting belong to?
This Director Patient Access and Scheduling position is part of the Healthcare department at robbinsrecruiting. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director Patient Access and Scheduling position at robbinsrecruiting?
Click the "Apply Now" button on this page. You will be redirected to robbinsrecruiting's official application portal hosted on lever where you can submit your application directly.
When was the Director Patient Access and Scheduling job at robbinsrecruiting posted?
This Director Patient Access and Scheduling position at robbinsrecruiting was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Director Patient Access and Scheduling
robbinsrecruiting · 💰 USD 110K–150K
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