Director of Operations, Digital Assets

alpaca· Operations
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🌍 Remote📍 Remote - Americas

About this role

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

 

This role is position is for an experienced trading operations manager with automated trading and middle and back office experience. This includes

  • leading our US spot exchange operations (Alpaca Crypto LLC)

  • leading our Bahamas spot and derivatives exchange operations (AlpacaX Crypto Limited)

  • building and maintaining our internal trading desk

 

Things You Get To Do: 

 

You will build and manage a globally distributed team of trade ops associates providing 24/5 service coverage.

 

You and your team:

  • Directly engage with our customers, providing a world-class service

  • Review, identify and resolve trade differences

  • Process trade corrections and cancellations

  • Inventory account reconciliation

  • Provide input into new procedures and processes as well as revisions to existing operations procedures and processes

  • Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies

  • Manage our global fiat banking relationships

  • Maintain relationships with liquidity providers, token projects and all our vendors

  • Assist with financial and regulatory audits

  • Work closely with engineering to bring industry-leading crypto products to market

 

Who You Are (Must-Haves):

 

  • Experienced running middle/back office trade operations for a brokerage or crypto exchange

  • Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage

  • Experience trading crypto professionally

  • Experience in US crypto regulations

 

Who You Might Be (Nice-To-Haves):

 

  • Quant research or have previously run a trading desk

  • Entrepreneurial experience as co-founder / founding team of a startup

  • Operated within a SOC 1/2 Type 2 certified environment

How We Take Care of You:

  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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Frequently Asked Questions

Is the salary disclosed for the Director of Operations, Digital Assets position at alpaca?
The salary for this Director of Operations, Digital Assets role at alpaca is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Director of Operations, Digital Assets job at alpaca remote?
Yes, this Director of Operations, Digital Assets position at alpaca is remote, with team members based in Remote - Americas. You can work from home or anywhere in the supported regions.
Which team or department does the Director of Operations, Digital Assets at alpaca belong to?
This Director of Operations, Digital Assets position is part of the Operations department at alpaca. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director of Operations, Digital Assets position at alpaca?
Click the "Apply Now" button on this page. You will be redirected to alpaca's official application portal hosted on greenhouse where you can submit your application directly.
When was the Director of Operations, Digital Assets job at alpaca posted?
This Director of Operations, Digital Assets position at alpaca was posted on Jun 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Director of Operations, Digital Assets
alpaca
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You'll be redirected to alpaca's official application page on Greenhouse.