Director, Information Security Operations

Overview

As the Director of Information Security, you will lead the execution and operational performance of MRO’s information security program. This role is accountable for building a high-performing security team, defining and tracking meaningful KPIs, and using measurable outcomes to improve security operations, vulnerability management, incident response, control effectiveness, and business alignment. You will oversee the development, implementation, and management of information security programs that protect the confidentiality, integrity, and availability of MRO’s data and systems. This role requires a strategic, metrics-driven leader with deep cybersecurity expertise, strong operational discipline, and the ability to drive accountability across teams. If you are passionate about building effective teams, improving performance through data, and continuously strengthening cybersecurity practices, we encourage you to apply

Responsibilities

• Security Operations Leadership: Direct and oversee all aspects of security operations, including monitoring, incident response, threat intelligence, vulnerability management, and operational readiness.
• KPI and Metrics Ownership: Define, maintain, and continuously improve security KPIs, KRIs, dashboards, and scorecards that measure team performance, SLA adherence, remediation progress, incident response effectiveness, backlog health, control effectiveness, and security risk reduction.
• High-Performance Team Management: Set clear expectations, establish measurable goals, coach team members, improve execution consistency, and create a culture of ownership, urgency, accountability, and continuous improvement.
• Operating Rhythm and Accountability: Lead recurring operational reviews that evaluate performance against targets, identify blockers, assign ownership, track commitments, and ensure follow-through on prioritized work.
• Security Monitoring: Implement and manage security monitoring tools and technologies to detect, measure, and respond to security threats in real time.
• Threat Intelligence: Stay abreast of emerging threats and vulnerabilities. Use threat intelligence to enhance defensive strategies, improve detection capability, and strengthen incident response readiness.
• Vulnerability Management: Manage the vulnerability assessment and remediation process. Ensure timely identification, prioritization, ownership assignment, SLA tracking, and mitigation of security vulnerabilities.
• Security Incident Investigation: Conduct thorough investigations of security incidents, determine root causes, define corrective actions, and track completion of improvements to prevent recurrence.
• Collaboration and Communication: Collaborate effectively with IT, compliance, legal, engineering, product, and executive leadership to align security initiatives with business objectives and communicate progress through clear, outcome-focused reporting.
• Information Security Program Execution: Lead infrastructure and cybersecurity initiatives, including network security, server and storage security, endpoint security, cloud security, and related operational controls.
• Continuous Improvement: Identify opportunities for automation, process improvement, workflow optimization, and measurable risk reduction across the information security program.

Qualifications

SKILLS|EXPERIENCE: 

• Experience leading and maturing an information security program with measurable outcomes, clear operating rhythms, and defined performance expectations.
• Proven ability to define, implement, and manage cybersecurity KPIs, KRIs, dashboards, scorecards, SLAs, and operational performance reporting.
• Demonstrated experience building, coaching, and leading high-performing teams with strong execution discipline, accountability, and measurable goals.
• Advanced understanding of the competencies of the 8 Domains of the CISSP.
• Track record of completing projects related to assessments, risk reduction, control improvement, vulnerability remediation, and security mitigation.
• Ability to communicate security performance and risk to varied audiences, including end users, technical teams, business leaders, and executives.
• Strong critical thinking, problem-solving, prioritization, and decision-making skills.
• Proven planning, organizing, communication, and follow-through skills with the ability to translate metrics into action and sustained performance improvement.

QUALIFICATIONS: 

Required:

• Bachelor's degree in Information Security, Computer Science, Information Technology, or related field.
• 10+ years of cybersecurity experience, including 5+ years in a leadership role.
• Experience leading enterprise cybersecurity programs within a Microsoft-centric environment.
• Strong expertise with building meaningful dashboards and KPI’s to measure operational success.
• Experience with security operations, incident response, vulnerability management, cloud security, and identity management.
• Knowledge of cybersecurity frameworks including but not limited to NIST, CIS Controls, and SOCII/HITRUST
• Proven ability to communicate technical concepts and risks to executive and business leaders.

Preferred:

• Professional certifications such as CISSP, CISM, CRISC, CCSP
• Experience with AI platforms and services
• Experience in highly regulated organizations.

Authenticity is essential to our hiring process. Submissions or interview responses created with AI are easily identified and will remove you from consideration. The same applies to using AI tools during interviews—we want to hear directly from you. We may also use technology to detect AI-generated content. Please share your genuine experiences and perspective as it’s the only way we can truly get to know you.

Total CompensationBase pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus and have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary Range It is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

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