Director, Governance Process and Adoption

The role partners closely with Digital Solutions & Automation, Analytics, Insights & Data Governance, Critical Vendor Program, Strategic Sourcing, Sourcing Operations, Vendor Risk Intake Processing, Legal, Finance, and other enterprise stakeholders to ensure sourcing processes remain compliant, efficient, scalable, and aligned with business objectives.

Lead the governance, design, adoption, and continuous improvement of the Global Sourcing operating model by integrating enterprise policies, controls, process architecture, operational standards, and organizational change into a scalable and compliant framework.

What will be my duties and responsibilities in this job? 

• Governance, Policy & Control Framework (25%) - Establish and maintain sourcing governance frameworks, enterprise policies, standards, control requirements, exception governance, delegation of authority, and regulatory alignment while supporting internal audits, external audits, and compliance activities.
• Enterprise Process Architecture (20%) - Own the design, governance, documentation, and continuous improvement of end-to-end sourcing and vendor lifecycle processes, ensuring operational consistency, scalability, and alignment with governance requirements.
• Operational Standards & Documentation (15%) - Develop and govern SOPs, playbooks, process maps, decision trees, job aids, and operating standards that enable consistent execution across sourcing functions.
• Training, Change Management & Adoption (15%) - Lead organizational readiness, role-based training, communications, stakeholder engagement, and adoption strategies supporting new policies, processes, operating models, and sourcing capabilities.
• Audit & Compliance (10%) - Coordinate audit readiness, facilitate internal and external audits, oversee remediation activities, monitor policy compliance, and ensure sourcing controls remain effective and sustainable.
• Process Performance & Continuous Improvement (10%) - Monitor process effectiveness, conduct maturity assessments, evaluate compliance with operating standards, and identify opportunities for simplification, standardization, and operational improvement.
• Cross-Functional Governance & Portfolio Support (5%) - Partner with the Business Architecture & Portfolio Lead to evaluate new business requirements, assess policy and process impacts, prioritize changes, and support governance decisions related to operating model evolution.

What are the requirements needed for this position? 

What other skills/experience would be helpful to have? 

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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