Director, Employee Relations
caresource
Director, Employee Relations
advanceauto· Advance Stores Company Inc (500)
About this role
Job Description
Job Summary:
The Director, Employee Relations provides strategic leadership and oversight for the organization's employee relations function, ensuring fair, consistent, and legally compliant employment practices across a 4,000+ store population with potential to expand support of other business functions. This role is responsible for developing and executing employee relations strategies that promote a positive workplace culture, mitigate organizational risk, and support business objectives. The Director partners closely with HR leadership, Legal, Compliance, business leaders, and HR Business Partners to address complex employee matters, conduct investigations, and drive proactive solutions that strengthen employee engagement and workplace effectiveness.
What will you do?
Employee Relations Strategy & Leadership
Develop and implement enterprise-wide employee relations strategies, programs, and policies that support organizational goals and foster a respectful, inclusive workplace culture.
Lead and develop a team of Employee Relations professionals, providing direction, coaching, and guidance on complex employee matters.
Establish standard processes, tools, and frameworks to ensure consistent employee relations practices across all business units and locations.
Monitor employee relations trends and recommend proactive solutions to address organizational risks and opportunities.
Manage employee relations operating budget, resources and strategic vendor partnerships.
Investigations & Workplace Concerns
Oversee complex workplace investigations involving allegations of harassment, discrimination, retaliation, workplace misconduct, policy violations, and other employee complaints.
Ensure investigations are conducted objectively, thoroughly, timely, discretely, and in accordance with company policies and legal requirements.
Review investigation findings and recommendations to ensure consistency, fairness, and appropriate resolution.
Partner with Legal and Compliance teams on high-risk employee relations matters.
Reporting & Analytics
Establish metrics and reporting to measure employee relations trends, investigation outcomes, case volume, root causes, and organizational risk factors.
Present findings and recommendations to senior leadership and HR executives.
Utilize data-driven insights to inform business decisions and improve employee relations practices.
Risk Mitigation & Compliance
Advise senior leaders and HR partners on employee relations best practices and organizational risk mitigation.
Assess trends in employee relations data, hotline reports, investigations, and corrective actions to identify potential risks and recommend action plans.
Support responses by the Employment Law Compliance team to government agency charges, audits, and employment-related legal claims.
Leadership Coaching & Consultation
Serve as a trusted partner to HR leaders and managers on sensitive employee issues, performance management, disciplinary actions, workplace conflict, and organizational effectiveness.
Provide guidance regarding adherence to progressive discipline policies, workplace conduct, and policy interpretation.
Coach leaders on effective communication, conflict resolution, and employee engagement strategies.
Culture & Organizational Effectiveness
Promote a culture of accountability, respect, and inclusion, the organization.
Partner with HR Centers of Excellence and HR Business Partners to provide insights on key themes and opportunities to address employee experience concerns.
Lead initiatives aimed at improving manager effectiveness and improving workplace experience while reducing employee relations risk.
Qualifications:
Extensive experience conducting and overseeing complex workplace investigations.
Strong knowledge of employment laws and regulations, including EEO, ADA, FMLA, FLSA, and other applicable federal and state laws.
Experience advising senior leaders on complex employee and organizational matters.
Exceptional collaboration and relationship-building skills, with the ability to work effectively across functions, navigate competing priorities, and drive solutions in complex organizational environments.
Demonstrated ability to manage sensitive, confidential, and high-risk situations with sound judgment and professionalism.
Strong leadership, coaching, communication, and conflict resolution skills.
Experience supporting large, multi-site or retail organizations.
Experience working closely with counsel on litigation, agency responses, and employment-related claims.
Certifications, Experience, and Education:
Certifications: None required
Experience: 15+ years of progressive HR experience, with at least 5+ years of significant leadership experience, preferably within a large, multi-site or retail organization; and
Education: Bachelor’s degree in HR, Business Administration, Labor Relations, or related field; or, equivalent combination of experience and/or education
Location & Work Availability:
This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in Raleigh, North Carolina.
Benefits Summary:
We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits. Learn more here: https://jobs.advanceautoparts.com/us/en/benefits
Company Overview:
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer and do-it-yourself customers. As of January 3, 2026, Advance operated 4,305 stores primarily within the United States, with additional locations in Canada, Puerto Rico and the U.S. Virgin Islands. The Company also served 809 independently owned Carquest branded stores across these locations in addition to Mexico and various Caribbean islands. Additional information about Advance, including employment opportunities, customer services, and online shopping for parts, accessories and other offerings can be found at www.AdvanceAutoParts.com.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state, or local protected class.
Compensation Range
The good faith estimate for this role is between 147,500.00 USD and 197,000.00 USD salary for a new team member.The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
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Frequently Asked Questions
Is the salary disclosed for the Director, Employee Relations position at advanceauto?
The salary for this Director, Employee Relations role at advanceauto is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Director, Employee Relations job at advanceauto remote?
Yes, this Director, Employee Relations position at advanceauto is remote, with team members based in Remote - USA. You can work from home or anywhere in the supported regions.
Is the Director, Employee Relations role at advanceauto full-time or part-time?
This is listed as a Full time position. It is posted as a Director, Employee Relations role in the Advance Stores Company Inc (500) department at advanceauto.
Which team or department does the Director, Employee Relations at advanceauto belong to?
This Director, Employee Relations position is part of the Advance Stores Company Inc (500) department at advanceauto. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Director, Employee Relations position at advanceauto?
Click the "Apply Now" button on this page. You will be redirected to advanceauto's official application portal hosted on workday where you can submit your application directly.
When was the Director, Employee Relations job at advanceauto posted?
This Director, Employee Relations position at advanceauto was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Director, Employee Relations
advanceauto
You'll be redirected to advanceauto's official application page on Workday.