Director, Business Consulting – Visa Consulting & Analytics (VCA)

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, merchants, fintechs, and other participants across the payments ecosystem. Drawing on our expertise in strategy consulting, data analytics, product innovation, marketing, operations, and economics, VCA helps clients solve critical business challenges and unlock new growth opportunities.

The VCA team in Japan provides consulting and advisory services to leading financial institutions and payments industry participants. We help clients address strategic priorities across growth, business transformation, customer engagement, digital innovation, profitability improvement, and new business development.

What a Director, Business Consulting does at Visa:

We are seeking an experienced Consulting Director to lead consulting engagements for Visa's clients in Japan.

The Director will serve as a trusted advisor to senior client stakeholders, lead high-impact consulting engagements, identify new business opportunities, and manage project delivery teams to achieve measurable business outcomes. This role requires strong strategic thinking, client leadership, business development, and project delivery capabilities.

Responsibilities:

• Lead consulting engagements from opportunity identification and proposal development through project delivery and executive presentation.
• Develop trusted advisor relationships with senior client stakeholders and support strategic decision-making.
• Identify client needs and shape consulting opportunities that drive measurable business impact.
• Structure and solve complex business challenges through data-driven analysis and strategic problem solving.
• Lead initiatives across business strategy, growth, transformation, innovation, customer experience, and digital initiatives.
• Manage cross-functional and cross-regional project teams to deliver high-quality outcomes.
• Drive project planning, stakeholder alignment, risk management, and delivery excellence.
• Collaborate with Visa product, sales, data science, and regional teams to deliver integrated client solutions.
• Coach and develop team members while fostering a culture of collaboration, innovation, and excellence.
• Contribute to business development, thought leadership, consulting methodologies, and practice growth.

Why this is important to Visa:

Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.

Through Visa Consulting & Analytics, we help clients accelerate growth, improve business performance, and navigate an evolving payments landscape. By combining Visa's market insights, analytics capabilities, and global expertise, we create measurable value for our clients and strengthen long-term partnerships.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• Fluent Japanese and business-level English proficiency.
• 12+ years of experience in strategy consulting, management consulting, corporate strategy, business planning, business transformation, or related fields.
• Proven track record of leading complex client engagements and managing senior stakeholder relationships.
• Experience managing cross-functional and cross-regional initiatives in a matrixed organization.
• Strong business development mindset with experience identifying, shaping, and delivering consulting opportunities.
• Superior analytical, conceptual, and problem-solving capabilities.
• Strong commercial acumen and experience developing business cases and evaluating growth opportunities.
• Excellent communication, storytelling, and executive presentation skills.
• Self-motivated and results-oriented, with the ability to manage multiple priorities simultaneously.
• Strong leadership skills with experience coaching and developing high-performing teams.
• Passion for leveraging data, analytics, and emerging technologies to drive business outcomes.

Preferred Qualifications:

• Experience in payments, banking, fintech, financial services, technology, or digital commerce.
• Experience leading business transformation, digital transformation, or innovation initiatives.
• Experience in product strategy, customer experience design, go-to-market strategy, or PMO engagements.
• Familiarity with analytics, AI, and data-driven business models.
• Experience working in global and highly matrixed organizations

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.