Direct Contract, Collection Agent, Risk Management Group

dbs· PT Bank DBS Indonesia
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📍 Jakarta PusatFull time

About this role

Business Function

Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks. we provide independent review and challenge to business to ensure that appropriate balance is considered in risk/return decision. in additional, RMG is responsible for the monitoring and reporting on key risk issues of the Bank. To manage risk effectively and deliver strong financial performance, we invest significantly in our people and infrastructure.

Responsibilities

- Manage a portfolio of direct contracts and collections, ensuring timely and effective recovery of outstanding debts

- Analyze customer data and credit profiles to develop tailored collection strategies

- Negotiate payment plans and settlements with customers to maximize recovery rates

- Maintain accurate and detailed records of all collection activities and customer interactions

- Collaborate with cross-functional teams, such as legal and compliance, to ensure adherence to regulatory requirements

- Identify and escalate high-risk cases for further action, such as legal proceedings

- Continuously monitor and report on collection performance metrics to drive process improvements

Requirements

- Minimum 3 years of experience in a collections or risk management role, preferably in the banking or financial services industry

- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

- Excellent communication and negotiation skills, with the ability to interact effectively with customers and internal stakeholders

- Proficient in using various collection and customer relationship management (CRM) tools - Ability to work independently and as part of a team, with a strong attention to detail

- Familiarity with relevant laws, regulations, and industry best practices related to debt collection and risk management

Apply Now ! We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Location:

Juanda Branch

Job:

Schedule:

Contract (Fixed Term)

Employee Status:

Full time

Frequently Asked Questions

Is the salary disclosed for the Direct Contract, Collection Agent, Risk Management Group position at dbs?
The salary for this Direct Contract, Collection Agent, Risk Management Group role at dbs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Direct Contract, Collection Agent, Risk Management Group position at dbs located?
This Direct Contract, Collection Agent, Risk Management Group role at dbs is based in Jakarta Pusat. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Direct Contract, Collection Agent, Risk Management Group role at dbs full-time or part-time?
This is listed as a Full time position. It is posted as a Direct Contract, Collection Agent, Risk Management Group role in the PT Bank DBS Indonesia department at dbs.
Which team or department does the Direct Contract, Collection Agent, Risk Management Group at dbs belong to?
This Direct Contract, Collection Agent, Risk Management Group position is part of the PT Bank DBS Indonesia department at dbs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Direct Contract, Collection Agent, Risk Management Group position at dbs?
Click the "Apply Now" button on this page. You will be redirected to dbs's official application portal hosted on workday where you can submit your application directly.
When was the Direct Contract, Collection Agent, Risk Management Group job at dbs posted?
This Direct Contract, Collection Agent, Risk Management Group position at dbs was posted on Jun 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Direct Contract, Collection Agent, Risk Management Group
dbs
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