Digital Product, Senior Manager

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicentre of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

OBJECTIVES/PURPOSE

The Digital Product, Senior Manager leads a product initiative within the Takeda portfolio, focusing on customer needs, strategic product roadmap, and go-to-market strategy. This role ensures the product aligns with business objectives and delivers value across the organization.

This role owns the end-to-end product leadership, operations, and evolution of iEnvision—business-critical, globally used medical digital platforms supporting publications, grants & donations, and research workflows. Guided by Takedas values-based decision-making (Patient → Trust → Reputation → Business), the role is accountable for strategy, roadmap, governance, vendor performance, integrations, and adoption - balancing day-to-day operational excellence with modernization and measurable value realization.

Operating at the intersection of Medical Affairs, Data Digital &Technology, Compliance, and external partners, the role requires strong product judgment, technical fluency, and executive-level stakeholder management to ensure reliability, audit readiness, and a scalable user experience.

ACCOUNTABILITIES

1. Product Strategy & Roadmap

• Define and maintain near-term and multi-year roadmaps aligned to Medical strategy and enterprise priorities, translating needs into clear outcomes and an executable plan.
• Lead structured intake, triage, and prioritization to drive transparent decisions across competing demands and capacity constraints.
• Shape next-generation capability planning (e.g., API-based architectures, automation, and AI-enabled use cases) while protecting compliance and platform integrity.
• Maintain a multi-year evolution roadmap balancing operational excellence, modernization, measurable value realization, and user experience.

2. Platform / Product Ownership & Agile Delivery

• Act as the accountable Product Owner for iEnvision, overseeing day-to-day product operations across high-usage modules supporting grants & donations, research, and scientific publications.
• Own and prioritize the global backlog and coordinate delivery across upgrades, enhancements, maintenance, and integrations (e.g., SAP, EDB/Databricks, MDM, FTP/API pipelines).
• Coordinate RUN and lifecycle management activities (incident/problem/change, release and environment readiness) across internal teams and external vendors to ensure stable operations and predictable delivery.
• Own release planning, UAT coordination, hypercare, and post-release stabilization to ensure dependable delivery and minimal downtime.
• Establish and execute test strategy across functional, integration, regression and UAT cycles; coordinate test data, defect triage, and sign-offs with business owners and technology partners.

3. Compliance, Governance & Risk Management

• Design and run governance forums to assess demand, size and prioritize work, manage risks, and align stakeholders on the “vital few.”
• Maintain audit readiness and support validation and audit activities by maintaining SDLC documentation, change records, and evidence packages.
• Partner with Legal and Ethics & Compliance to embed governance requirements into system workflows and strengthen role/permission hygiene and evidence trails.
• Ensure appropriate documentation, traceability, and control mechanisms are maintained, and champion secure-by-design practices across platform changes.
• Demonstrate strong cyber, privacy and technology risk awareness by partnering with security and risk teams, supporting control implementation, and proactively mitigating operational and regulatory risk.

4. Operational Excellence & Platform Health

• Oversee day-to-day platform health, stability, and performance; serve as system SME with hands-on understanding of integrations, data flows, file transfers, and error management.
• Manage end-to-end vendor relationships, including executive-level engagement, delivery accountability, and service performance.
• Champion platform reliability, scalability, compliance, and secure handling of funding-related data; partner with engineering and operations teams to resolve complex, cross-system issues and proactively mitigate risk.
• Monitor system usage, operational KPIs, performance trends, process efficiency, and user satisfaction to continuously improve platform health.

5. Business Value & Adoption

• Define, baseline, and track operational and adoption KPIs (e.g., cycle time, on-time reviews/throughput, adoption by role, performance trends) and use insights to steer roadmap priorities.
• Plan and coordinate end-user and admin training for releases (training needs assessment, materials, communications, completion tracking), ensuring readiness across regions and stakeholder groups.
• Own change management strategy for platform upgrades and new capabilities; create scalable enablement assets (guides, videos, walkthroughs) and drive continuous improvement in workflow automation and reporting.
• Strengthen platform compliance and audit readiness by championing reliable operating processes, role/permission hygiene, and evidence trails; socialize product updates to enhance stakeholder adoption.

6. Stakeholder Engagement

• Lead recurring working sessions and executive updates with global Medical, Digital, and Compliance stakeholders; serve as the primary product liaison and facilitate decision-making.
• Provide clear communication on roadmap, release updates, and operational performance; translate complex platform topics into concise, decision-ready narratives that build confidence and alignment.
• Facilitate cross-functional alignment across DD&T, Medical Operations, Compliance, and external partners/vendors to ensure stable operations and predictable delivery.
• Present product status and investment recommendations to senior leadership; oversee tooling and licensing spend, and support procurement, contract renewals, and business case development.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Bachelor's degree in Computer Science and/or Digital Medical related fields or equivalent experience.
• 7+ years of SaaS product management experience in complex enterprise platforms and/or regulated business workflows; proven ability to lead large, cross-functional initiatives from concept to production.
• Executive-ready communication and facilitation skills; ability to influence without authority across global organizations.
• Strong governance, prioritization, and risk-management mindset; comfortable operating in a regulated environment with audit and validation expectations.
• Technical fluency: comfort working with integrations, APIs, data pipelines, and system interfaces (Datavision ecosystem experience preferred).
• Experience with information security, privacy, and technology risk controls linked to digital applications; champions secure-by-design changes.
• Data-driven approach to performance, adoption, and value measurement; continuous-improvement orientation with strong learning agility (life sciences experience strongly preferred).
• Experience driving structured change in large organizations and working in an agile environment; proactive adoption of modern tools and AI-enabled ways of working. 

Benefits:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

About ICC in Takeda

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

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